Retail Associate - Customer Experience & Store Ops

The TJX Companies, Inc.; Trexlertown (PA); On-site; USD 19,000 - 20,000; Part time

Benefits offered by this job

Associate discount

401(k) matching

Medical/dental/vision

Paid holidays

Job summary

The TJX Companies, Inc. in Trexlertown, PA seeks a customer-focused team member to deliver a top-notch shopping experience across Marshalls Store 1175. You will engage with customers, maintain a clean store, and support operations from merchandising to loss prevention.

Salary starts at $13.50–$14.00 per hour with opportunities for growth and benefits as part of a Fortune 100 off-price retailer. This role emphasizes collaboration, flexibility, and a strong customer-first mindset.

Qualifications

• Excellent customer service skills.
• Able to work a flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.
• Able to respond appropriately to changes in direction or unexpected situations.
• Capable of lifting heavy objects with or without reasonable accommodation.
• Works effectively with peers and supervisors.
• Retail customer experience preferred.

Responsibilities

• Role models established customer experience practices with internal and external customers
• Supports and embodies a positive store culture through honesty, integrity, and respect
• Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures
• Promotes credit and loyalty programs
• Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards
• Accurately processes and prepares merchandise for the sales floor following company procedures and standards
• Initiates and participates in store recovery as needed throughout the day
• Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store
• Provides and accepts recognition and constructive feedback
• Adheres to all labor laws, policies, and procedures
• Supports and participates in store shrink reduction goals and programs
• Participates in safety awareness and maintains a safe environment
• Other duties as assigned

Skills

Customer service

Flexible schedule

Communication

Multitasking

Attention to detail

Teamwork

Lifting heavy objects

Job description

The TJX Companies, Inc. in Trexlertown, PA seeks a customer-focused team member to deliver a top-notch shopping experience across Marshalls Store 1175. You will engage with customers, maintain a clean store, and support operations from merchandising to loss prevention.

Salary starts at $13.50–$14.00 per hour with opportunities for growth and benefits as part of a Fortune 100 off-price retailer. This role emphasizes collaboration, flexibility, and a strong customer-first mindset.