Customer Experience Retail Associate

The TJX Companies, Inc.; Belton (MO); On-site; USD 21,000 - 22,000; Full time

Benefits offered by this job

Associate discount

EAP

401(k) contributions

Child care discounts

Cell phone discounts

Credit union

Referral bonuses

Job summary

The Marshalls store in Belton, MO, part of The TJX Companies, Inc., is currently seeking team members to deliver a highly satisfying customer experience and maintain a clean, organized store environment. You will engage with customers, support loss prevention, and participate in store operations with opportunities for growth within the TJX family, a Fortune 100 company and leading off-price retailer.

Starting pay for this role ranges from $15.00 to $15.50 per hour, with a flexible schedule and a

Qualifications

• Excellent customer service skills.
• Able to work a flexible schedule.
• Strong communication and organizational skills.
• Capable of multi-tasking.
• Able to respond to changes and unexpected situations.
• Capable of lifting heavy objects with or without assistance.
• Works well with peers and supervisors.
• Retail customer experience preferred.

Responsibilities

• Role models customer experience practices with internal and external customers
• Supports and embodies a positive store culture through honesty, integrity, and respect
• Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures
• Promotes credit and loyalty programs
• Maintains merchandising standards and follows established merchandising procedures and standards
• Accurately processes and prepares merchandise for the sales floor following company procedures and standards
• Initiates and participates in store recovery as needed throughout the day
• Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store
• Provides and accepts recognition and constructive feedback
• Adheres to all labor laws, policies, and procedures
• Supports and participates in store shrink reduction goals and programs
• Participates in safety awareness and maintains a safe environment
• Other duties as assigned

Skills

Customer service

Flexible schedule

Communication

Organizational skills

Multi-tasking

Adaptability

Physical strength

Teamwork

Retail experience

Job description

The Marshalls store in Belton, MO, part of The TJX Companies, Inc., is currently seeking team members to deliver a highly satisfying customer experience and maintain a clean, organized store environment. You will engage with customers, support loss prevention, and participate in store operations with opportunities for growth within the TJX family, a Fortune 100 company and leading off-price retailer.

Starting pay for this role ranges from $15.00 to $15.50 per hour, with a flexible schedule and a