Retail Associate: Customer Experience & Merchandising

The TJX Companies, Inc.; Midlothian (TX); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Associate discount

401(k) matching contributions

Job summary

The TJX Companies, Inc. in the United States is seeking a Customer Service Associate to join TJ Maxx Store 0043 in Midlothian, VA. You will engage customers, maintain a clean store, and help customers with purchases and returns while upholding loss prevention and safety standards.

You will promote credit and loyalty programs, support merchandising, and work collaboratively with teammates and supervisors to deliver a great shopping experience.

Qualifications

• Excellent customer service skills.
• Strong communication and organizational abilities with attention to detail.
• Ability to multi-task and adapt to changing priorities.
• Capable of lifting heavy objects with or without accommodation.
• Works well with peers and supervisors.

Responsibilities

• Models established customer experience practices with customers.
• Promotes credit and loyalty programs.
• Rings customer purchases/returns accurately and counts change.
• Maintains and upholds merchandising standards and floor readiness.
• Prepares merchandise for the sales floor following procedures.
• Supports store safety and loss prevention efforts.
• Participates in store recovery and cleanliness.
• Adheres to labor laws and company policies.
• Handles returns and exchanges per procedures.
• Provides feedback and assists in maintaining a positive store culture.

Skills

Customer service

Communication

Organizational skills

Multi-tasking

Teamwork

Job description

The TJX Companies, Inc. in the United States is seeking a Customer Service Associate to join TJ Maxx Store 0043 in Midlothian, VA. You will engage customers, maintain a clean store, and help customers with purchases and returns while upholding loss prevention and safety standards.

You will promote credit and loyalty programs, support merchandising, and work collaboratively with teammates and supervisors to deliver a great shopping experience.