Retail Associate: Customer Experience & Merchandising

TJX; Jackson (MI); On-site; USD 19,000 - 20,000; Full time

Benefits offered by this job

Associate discount

401(k)

Job summary

TJ Maxx in Jackson, MI, is hiring a retail associate to deliver a high-quality customer experience and maintain a clean, organized store environment. You’ll support operations, promote loyalty programs, and help ensure safety and compliance while providing responsive service.

The role involves lifting, multi-tasking, and adapting to store needs with a team-focused approach. Starting pay is $14.00–$14.50 per hour, with benefits and opportunities to learn and grow within a Fortune 100 company that

Qualifications

• Excellent customer service skills.
• Flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.
• Able to respond to changes in direction or unexpected situations.
• Capable of lifting heavy objects with or without reasonable accommodation.
• Works effectively with peers and supervisors.
• Retail customer experience preferred.

Responsibilities

• Role models established customer experience practices with internal and external customers
• Supports and embodies a positive store culture through honesty, integrity, and respect
• Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures
• Promotes credit and loyalty programs
• Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards
• Accurately processes and prepares merchandise for the sales floor following company procedures and standards
• Initiates and participates in store recovery as needed throughout the day
• Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store
• Provides and accepts recognition and constructive feedback
• Adheres to all labor laws, policies, and procedures
• Supports and participates in store shrink reduction goals and programs
• Participates in safety awareness and maintains a safe environment
• Other duties as assigned

Skills

Customer service

Communication

Organizational skills

Attention to detail

Multi-tasking

Job description

TJ Maxx in Jackson, MI, is hiring a retail associate to deliver a high-quality customer experience and maintain a clean, organized store environment. You’ll support operations, promote loyalty programs, and help ensure safety and compliance while providing responsive service.

The role involves lifting, multi-tasking, and adapting to store needs with a team-focused approach. Starting pay is $14.00–$14.50 per hour, with benefits and opportunities to learn and grow within a Fortune 100 company that