Retail Associate - Customer Experience & Growth Opportunities

R551US The Finish Line, Inc.; Lithonia (GA); On-site; USD 26,000 - 34,000; Full time

Benefits offered by this job

Competitive pay

Career growth

Dynamic environment

DEI initiatives

Job summary

The Finish Line in Lithonia, GA is seeking an Associate to support daily store operations and deliver exceptional customer experiences. You will influence the store’s success and contribute to our growth through strong service and sales execution.

Ideal candidates have retail or related experience, are customer-centric, and can communicate effectively in a fast-paced environment. Availability to work weekends and holidays is expected.

Qualifications

• Experience in retail or similar role, with a track record of achieving sales targets is preferred.
• Customer-centric mindset with a passion for delivering outstanding experiences.
• Strong interpersonal and collaboration abilities.

Responsibilities

• Customer Experience: Create an exceptional shopping experience by addressing customer needs, resolving issues, and ensuring high standards of customer service.
• Sales & Performance: Drive store sales and profitability through effective merchandise management, promotional strategies, and achieving sales targets.
• Operational Excellence: Participate in daily operations including inventory management, visual merchandising, shipment workflow, order fulfillment and store maintenance; comply with policies and safety regulations.
• Team Collaboration: Work with team members to achieve store sales and operation goals; adhere to policies and procedures, including safety rules.
• Additional duties and projects as required.

Skills

Retail experience

Customer service

Communication skills

Flexibility

POS systems familiarity

Tools

POS systems

Job description

The Finish Line in Lithonia, GA is seeking an Associate to support daily store operations and deliver exceptional customer experiences. You will influence the store’s success and contribute to our growth through strong service and sales execution.

Ideal candidates have retail or related experience, are customer-centric, and can communicate effectively in a fast-paced environment. Availability to work weekends and holidays is expected.