Retail Associate: Customer Experience & Growth (Discount)

TJX; Indianapolis (IN); On-site; USD 18,000 - 19,000; Full time

Benefits offered by this job

Associate discount

EAP

Smoking cessation

Bereavement

401(k) Associate contributions

Credit union

Referral bonuses

Scholarship program

Adoption assistance

Job summary

TJ Maxx Store 0301 Indianapolis in Indiana is seeking team members to deliver a highly satisfied customer experience, uphold store standards, and support operations across departments. You may be cross-trained to assist in multiple areas to meet business needs and contribute to a positive store culture.

Starting pay range USD $13.25 to $13.75 per hour, with actual pay based on skills and experience. TJX offers benefits and an inclusive, development-focused environment as part of a Fortune 100

Qualifications

• Possesses excellent customer service skills.
• Able to work a flexible schedule to support business needs.
• Possesses strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.
• Able to respond appropriately to changes in direction or unexpected situations.
• Capable of lifting heavy objects with or without reasonable accommodation.
• Works effectively with peers and supervisors.
• Retail customer experience preferred.

Responsibilities

• Role models established customer experience practices with internal and external customers
• Supports and embodies a positive store culture through honesty, integrity, and respect
• Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures
• Promotes credit and loyalty programs
• Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards
• Accurately processes and prepares merchandise for the sales floor following company procedures and standards
• Initiates and participates in store recovery as needed throughout the day
• Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store
• Provides and accepts recognition and constructive feedback
• Adheres to all labor laws, policies, and procedures
• Supports and participates in store shrink reduction goals and programs
• Participates in safety awareness and maintains a safe environment
• Other duties as assigned

Skills

Excellent customer service

Flexible scheduling

Communication & organization

Multi-tasking

Adaptability

Physical strength

Teamwork

Retail experience

Job description

TJ Maxx Store 0301 Indianapolis in Indiana is seeking team members to deliver a highly satisfied customer experience, uphold store standards, and support operations across departments. You may be cross-trained to assist in multiple areas to meet business needs and contribute to a positive store culture.

Starting pay range USD $13.25 to $13.75 per hour, with actual pay based on skills and experience. TJX offers benefits and an inclusive, development-focused environment as part of a Fortune 100