Retail Associate: Customer Experience & Growth

JD Sports Fashion PLC; Friendswood (TX); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Retirement plans

Employee discounts

Career growth

DEI initiatives

Job summary

The Finish Line, Inc. in Friendswood, TX is seeking an energetic Associate to join our retail team and help deliver memorable customer experiences. You will support daily store operations, assist with merchandising, and participate in driving sales while upholding brand standards.

We offer a dynamic environment, opportunities for growth, and a commitment to DEI. Flexible weekend hours and a supportive team make this a great entry point into retail.

Qualifications

• Experience in retail or similar role with sales targets.
• Strong customer service mindset and communication skills.
• Ability to work in a fast-paced environment and multitask.
• Willingness to work flexible hours including weekends.
• Basic math and numeracy for sales transactions.

Responsibilities

• Customer Experience: Create an exceptional shopping experience by addressing customer needs, resolving issues, and ensuring high standards of customer service.
• Sales & Performance: Drive store sales through merchandise management, promotions, and achieving targets.
• Operational Excellence: Assist with inventory, visual merchandising, shipments, orders, and store upkeep.
• Team Collaboration: Work with colleagues to achieve store goals and follow policies.
• Administrative tasks and special projects as required.

Skills

Retail experience

Customer service

Communication

Flexibility

POS systems

Tools

POS systems

Job description

The Finish Line, Inc. in Friendswood, TX is seeking an energetic Associate to join our retail team and help deliver memorable customer experiences. You will support daily store operations, assist with merchandising, and participate in driving sales while upholding brand standards.

We offer a dynamic environment, opportunities for growth, and a commitment to DEI. Flexible weekend hours and a supportive team make this a great entry point into retail.