Retail Associate: Customer Experience & Growth

Finish Line; Austin (TX); On-site; USD 2,066,000 - 2,617,000; Full time

Benefits offered by this job

Retirement plans

Employee discounts

Career growth

DEI initiatives

Job summary

The Finish Line, Inc. in Austin is seeking an Associate to assist with daily store operations and deliver exceptional customer experiences. You will help drive sales and maintain high standards of service in a fast-paced environment.

Join a dynamic team with opportunities for growth, competitive pay, retirement plans, and employee discounts. Growth opportunities and a diverse, dynamic environment await you, with flexibility to work mornings, days, weekends and holidays as needed.

Qualifications

• Experience in retail or similar role, with a track record of achieving sales targets.
• Customer-centric: passionate about delivering outstanding customer service and memorable shopping experiences.
• Communication & collaboration: strong interpersonal skills in a fast-paced environment.
• Flexibility: willing to work flexible hours, including weekends and holidays.
• Tech-Savvy: basic math and familiarity with POS systems.

Responsibilities

• Customer Experience: Create an exceptional shopping experience by addressing customer needs, resolving issues, and ensuring high standards of customer service.
• Sales & Performance: Drive store sales and profitability through effective merchandise management, promotional strategies, and achieving sales targets.
• Operational Excellence: Take part in daily operations including inventory management, visual merchandising, shipment workflow, order fulfillment and store maintenance. Ensure compliance with company policies, procedures, and health & safety regulations.
• Team Collaboration: Work collaboratively with team members to achieve store sales and operational goals. Adhere to store policies and procedures, including health and safety regulations.
• Additional duties and projects as required.

Skills

Customer service

Sales

Communication

POS systems

Flexibility

Job description

The Finish Line, Inc. in Austin is seeking an Associate to assist with daily store operations and deliver exceptional customer experiences. You will help drive sales and maintain high standards of service in a fast-paced environment.

Join a dynamic team with opportunities for growth, competitive pay, retirement plans, and employee discounts. Growth opportunities and a diverse, dynamic environment await you, with flexibility to work mornings, days, weekends and holidays as needed.