Retail Associate - Customer-Centric & Growth-Ready

Ross Stores, Inc.; Oroville (CA); On-site; USD 22,000 - 25,000; Full time

Job summary

Ross Stores, Inc. is seeking a Retail Associate to ensure customers have a positive shopping experience in our Oroville, CA store. You will greet customers, maintain clean work areas, and ensure proper merchandise presentation while following company standards and safety practices.

The role emphasizes teamwork, respectful customer service, and agility in handling merchandise, with opportunities for growth within our off-price retail network.

Qualifications

• Effective communication with Customers, Associates and Store Leadership in a friendly, respectful, cooperative and pleasant manner.
• Ability to perform basic mathematical calculations commonly used in retail environments.

Responsibilities

• Understand safety is the number one priority and practice safe behaviors.
• Maintain a high level of awareness on the sales floor to create a safe and secure shopping environment.
• Treat Customers and Associates with respect and courtesy; be friendly and professional at all times.
• Greet Customers by making eye contact, smiling and saying hello; assist with merchandise and questions.
• Provide prompt and efficient responses to Customer service calls and issues; involve Store Leadership as needed.
• Represent and support the Ross brand at all times.
• Perform cleaning tasks to maintain store and team areas.
• Maintain professional appearance and comply with dress code.
• Assist in daily merchandising and stock replenishment per guidelines.

Skills

Effective communication

Math skills

Job description

Ross Stores, Inc. is seeking a Retail Associate to ensure customers have a positive shopping experience in our Oroville, CA store. You will greet customers, maintain clean work areas, and ensure proper merchandise presentation while following company standards and safety practices.

The role emphasizes teamwork, respectful customer service, and agility in handling merchandise, with opportunities for growth within our off-price retail network.