Retail Associate — Create Exceptional Shopping Experiences

Finish Line; Wauwatosa (WI); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Competitive pay

Employee discounts

Retirement plans

Career growth

Diversity & Inclusion

Job summary

The Finish Line in Wisconsin is seeking an Associate to assist daily store operations and deliver exceptional customer experiences. You will help drive sales, manage merchandise, and support friendly, efficient service in a fast-paced retail environment.

This role requires a weekly availability including mornings, days, and nights, weekend/holiday flexibility, and a commitment to punctuality. The team emphasizes competitive pay, benefits, growth opportunities, and a welcoming, diverse workplace.

Qualifications

• Experience in retail or similar role, with a track record of achieving sales targets is preferred.
• Customer-Centric: A passion for delivering outstanding customer service.
• Communication & Collaboration: Strong interpersonal and communication skills.
• Flexibility: Willingness to work flexible hours, including weekends and holidays, as needed.
• Tech-Savvy: Basic math skills and familiarity with POS systems.

Responsibilities

• Customer Experience: Create an exceptional shopping experience by addressing customer needs, resolving issues, and ensuring high standards of customer service.
• Sales & Performance: Drive store sales and profitability through effective merchandise management, promotional strategies, and achieving sales targets.
• Operational Excellence: Take part in daily operations including inventory management, visual merchandising, shipment workflow, order fulfillment and store maintenance. Ensure compliance with company policies, procedures, and health & safety regulations.
• Team Collaboration: Work collaboratively with team members to achieve store sales and operational goals. Adhere to store policies and procedures, including health and safety regulations.
• Additional duties and projects as required.

Skills

Customer service

Communication

Flexibility

Teamwork

Tech-savvy

Tools

POS systems

Job description

The Finish Line in Wisconsin is seeking an Associate to assist daily store operations and deliver exceptional customer experiences. You will help drive sales, manage merchandise, and support friendly, efficient service in a fast-paced retail environment.

This role requires a weekly availability including mornings, days, and nights, weekend/holiday flexibility, and a commitment to punctuality. The team emphasizes competitive pay, benefits, growth opportunities, and a welcoming, diverse workplace.