Retail Associate: Craft Exceptional Customer Experience

The TJX Companies, Inc.; Muncie (IN); On-site; USD 18,000 - 19,000; Full time

Benefits offered by this job

Associate discount

401(k) plan

Health benefits

Paid holidays

Scholarship program

Job summary

The TJX Companies, Inc. is seeking team members for TJ Maxx stores in Muncie, Indiana. You will deliver exceptional customer service, assist with purchases, and help maintain a clean, organized sales floor.

The role may involve cross-training across store areas to support business needs and ensure a positive shopping experience. You’ll participate in ongoing training, adhere to company standards and policies, and contribute to a safe, inclusive work environment.

Qualifications

• Excellent customer service skills.
• Able to work a flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.
• Retail customer experience preferred.

Responsibilities

• Delivers a highly satisfied customer experience by engaging with customers and maintaining store standards.
• Rings customer purchases/returns and manages cash accurately.
• Promotes credit and loyalty programs.
• Maintains merchandising standards and floor readiness.
• Supports store recovery, safety, and loss-prevention practices.
• Other duties as assigned.

Skills

Customer service

Flexible schedule

Communication

Multi-tasking

Attention to detail

Job description

The TJX Companies, Inc. is seeking team members for TJ Maxx stores in Muncie, Indiana. You will deliver exceptional customer service, assist with purchases, and help maintain a clean, organized sales floor.

The role may involve cross-training across store areas to support business needs and ensure a positive shopping experience. You’ll participate in ongoing training, adhere to company standards and policies, and contribute to a safe, inclusive work environment.