Retail Associate/Cashier

Reid's; Charlotte (NC); On-site; USD 30,000 - 40,000; Full time

Job summary

An established industry player in the specialty food sector is seeking enthusiastic Retail/Cashier Associates to join their team. This role is perfect for individuals who are passionate about coffee and customer service, as you will prepare beverages, assist customers, and ensure a welcoming atmosphere. The company prides itself on providing a positive work environment with opportunities for growth. If you thrive in a fast-paced setting and enjoy making customers feel valued, this position offers a fantastic chance to develop your skills in a supportive and dynamic workplace.

Benefits

Medical/Dental/Vision Insurance

Paid Time Off

Commuter Benefits

Employee Discounts

Qualifications

• Knowledge of food service regulations preferred.
• Strong customer service and interpersonal skills are essential.

Responsibilities

• Greet customers and provide friendly, efficient service.
• Take food and drink orders accurately and efficiently.
• Maintain cleanliness of work areas throughout the day.

Skills

Customer Service

Interpersonal Communication

Conflict Resolution

Quick Thinking

Education

ServeSafe or Food Handler’s Certification

Tools

POS System

Job description

Company Overview

Reid's is the Carolina's leading specialty food store and a favorite culinary destination. Reid's specializes in superior meats, wines, regional provisions, locally grown produce, seasonally fresh meals & gift baskets for our loyal customer base. Reid's is looking for hardworking, enthusiastic, and knowledgeable people to join our team! We offer a safe and exciting work environment with the opportunity to learn and grow within the company. In addition to a positive work environment and opportunities for career growth, Reid's offers medical/dental/vision insurance, paid time off, commuter benefits, discounts, and more!

Job Summary

We are looking for a customer-focused Retail/Cashiers Associates to join our team! You will be preparing coffee drinks and food for customers while creating a friendly and hospitable atmosphere. You will also assist customers in finding retail items, stock the store, ring customers up, amongst other duties. You are passionate about coffee and customer service! Organized, calm, and friendly, you make a point to go above and beyond to make sure customers have exceptional experiences.

Responsibilities

1. Greet all customers with a friendly smile; provide friendly, efficient, and personal service to each customer.
2. Take food and drink orders; understand the food and beverage menu in order to provide the best possible description and execution of menu items to your guests.
3. Demonstrate an in-depth understanding of the coffee preparation process, including specialty drinks.
4. Accurately and efficiently enter orders into POS system.
5. Clear and reset counters and tables at the conclusion of each guest visit.
6. Maintain cleanliness of work areas throughout the day, practicing clean-as-you-go procedures.

Qualifications

1. Previous knowledge of food service regulations preferred.
2. ServeSafe or Food Handler’s Certification, or willing to obtain.
3. Strong customer service and interpersonal communications skills.
4. Able to stand for long periods of time.
5. Able to utilize quick thinking and apply quick resolution to guest issues in accordance with the brand standards.
6. Excellent conflict resolution skills.
7. Able to work in a fast-paced environment.