Retail Associate - Build Skills & Serve Your Community

Goodwill-Industries; Rio Rancho (NM); On-site; USD 15,000 - 21,000; Full time

Job summary

Goodwill Industries of New Mexico (GINM) seeks a Retail Associate to assist customers, accept and process donations, and keep the sales floor stocked and welcoming. You will operate the cash register, handle transactions, and maintain a neat, organized store environment while upholding the organization’s mission to provide skills training and job placement.

In this role you will engage with diverse customers, multi-task across departments, and participate in regular staff meetings.

Qualifications

• High School Diploma/GED preferred and a background check required.
• 1-year retail experience preferred.
• Ability to communicate effectively in writing and verbally, and read English.

Responsibilities

• Adherence to the attendance and punctuality policies of Goodwill.
• Exhibit excellent customer service skills as related to your position.
• Maintain confidentiality of all privileged information.
• Performs other incidental and related duties as required and assigned.
• Exhibits a professional appearance and a friendly demeanor at all times.
• Responds to customer questions and issues in a courteous manner; contacts supervisor as needed.
• Operates cash register and processes payments including cash and cards.
• Counts money to verify amounts and provides correct change.
• Maintains organized work area and stock levels on the sales floor.
• Promotes sales by setting up displays and organizing merchandise.
• Maintains cleanliness of store and displays.
• Transports boxes and items as needed and disposes of unsellable items.
• Produces and records donation processing and pricing for items.
• Reviews donations for quality and routes items appropriately.

Skills

Customer service

Cash handling

Multitasking

Education

High School Diploma/GED

One-year retail experience

Tools

Cash register

Material handling equipment

Job description

Goodwill Industries of New Mexico (GINM) seeks a Retail Associate to assist customers, accept and process donations, and keep the sales floor stocked and welcoming. You will operate the cash register, handle transactions, and maintain a neat, organized store environment while upholding the organization’s mission to provide skills training and job placement.

In this role you will engage with diverse customers, multi-task across departments, and participate in regular staff meetings.