Retail Associate - Budtender Ontario, OR

OptiRoi Media; Oregon (IL); On-site; USD 60,000 - 80,000; Full time

Job summary

Join a dynamic and rapidly expanding cannabis retail company that values exceptional customer service and teamwork. As a Retail Associate, you will engage with customers, share your knowledge of cannabis products, and contribute to a collaborative work environment. This role offers a generous discount on products, tips, and incentives, making it a rewarding opportunity for those passionate about cannabis. With a commitment to inclusivity and employee growth, this company provides a fulfilling career path in a vibrant industry. If you are ready to make a meaningful difference in customers' lives while enjoying a supportive workplace, this position is for you.

Benefits

50% off cannabis products

Medical, dental and vision insurance

Paid Sick Leave

Holiday Pay

Employee Assistance Program

Qualifications

• Minimum age of 21 with a GED or high school diploma.
• Previous retail or customer service experience preferred.

Responsibilities

• Provide excellent customer service and maintain product knowledge.
• Assist with retail activities like stocking and merchandising.

Skills

Customer Service

Sales Techniques

Teamwork

Communication

Education

GED or High School Diploma

Tools

Computers

Tablets

Job description

At Cannabis & Glass, we are passionate about making a positive impact in the lives of our customers through exceptional service and accessible cannabis products. Our company embraces a culture that fosters growth and collaboration with a focus on delivering an outstanding customer experience.

As the largest recreational dispensary chain in Eastern Washington and Oregon, Cannabis & Glass takes pride in offering the region's best cannabis prices and widest selection. With four dispensaries located in North Spokane, Spokane Valley, Liberty Lake, and Ontario, Oregon, we strive to be the top choice for cannabis consumers.

Joining our team means being part of a thriving organization that consistently ranks among the top 10% highest grossing retailers in the state of Washington. Whether you are seeking a position at our retail stores or aiming for a senior corporate role, Cannabis & Glass provides diverse opportunities for professional growth and development.

We believe in creating an inclusive and supportive work environment where each employee's unique perspectives and contributions are valued. We encourage teamwork, creativity and empowerment as we work together to achieve our company's goals.

By joining Cannabis & Glass, you become a part of a dynamic and rapidly expanding industry that is shaping the future of cannabis retail. Embark on a fulfilling and rewarding career journey with us, where your passion and dedication will make a meaningful difference in the lives of our customers.

The Position:

Cannabis & Glass is looking to add knowledgeable Retail Associates to join our Ontario team. If you enjoy working with and talking about cannabis, this is the right job for you! Retail Associates enjoy a fun and collaborative environment with great tips, the largest discount on cannabis in the industry, and a generous incentive program where you can earn free cannabis!

Essential Functions:

• Provide excellent customer service to all customers.
• Maintain the highest level of knowledge on the products carried at C&G.
• Assist management with all retail activities including, but not limited to:
• Stocking products
• Assisting with delivery intake
• Merchandising and displays
• Effectively implement sales techniques provided by management.
• Achieve sales goals and KPIs provided by management.
• Must be a team player by being committed to maintaining productive and effective working relationships with coworkers.
• Other duties as assigned.

Working Conditions:

• Job duties may include work indoors and outdoors during all seasons, 365 days/year.
• Employees may be exposed to difficult or stressful customer situations requiring patience and professionalism to effectively handle.
• Work duties may require sedentary activities, active standing, stooping, and/or kneeling.
• Retail stores are open 365 days a year with shifts typically occurring between 6:00 a.m. and 10:30 p.m.
• Must be able to regularly lift 25 pounds and occasionally lift up to 50 pounds.
• Must be able to stand for up to eight (8) hours per day.
• Must be able to proficiently operate computers, tablets and other productivity machinery and technology.
• Must be able to reliably arrive at work on time for scheduled shifts.
• Must be able to ascend/descend a ladder to service displays, products, or service ceiling lights.
• Must be able to type at least 40 words per minute.
• Must be able to move about the retail store, as needed, to assist customers and perform required functions.
• Must be able to remain in a designated work area for up to 8 hours per day with the exception of breaks as required by law.
• Must be able to position oneself to access products within all areas of the store.
• Must be able to effectively communicate information and ideas so customers and coworkers will understand.
• Must be able to continue to assist customers and coworkers during and after stressful situations resulting from customer service interactions.
• Must be able to accurately observe details at close range in order to recognize, identify, detect, determine and assess objects.
• Must be able to prepare, place and position retail products or items.
• Must be able to effectively communicate information displayed on digital screens.
• Must be able to perform other job duties as assigned.

Job Requirements:

• Minimum of 21 years of age.
• Must have a GED or high school diploma.
• Ability to work up to 40 hours per week.
• Must commit to coming to work sober. We love cannabis but we do not get high on the job.
• Previous retail, sales and/or customer service experience is strongly preferred; although, we are open to experience from other industries as long as it's applicable to this role.
• We do not require previous professional experience in the cannabis industry but would strongly prefer the applicant be a regular consumer of the product.

Benefits and Compensation:

• Pay starts at $15.00/hr not including tips.
• Employee discount includes 50% off cannabis products.
• Generous incentive structure.
• Perfect attendance incentive program.
• Medical, dental and vision insurance.
• Free Employee Assistance Program (EAP) offering in-person, telephonic, texting and video counseling for help with stress, anxiety, depression, family issues, and more.
• Paid Sick Leave (PSL).
• Holiday Pay for anyone working New Years Day, 4/20, Memorial Day, Independence Day, Labor Day, Thanksgiving Day and Christmas Day.

Equal Opportunity Employer:

Cannabis & Glass is an equal opportunity employer that believes in promoting a diverse workplace and creating a working environment in which all employees are provided with equal employment opportunities. The company will not discriminate against qualified applicants or employees with respect to any term or condition of employment based on race, color, national origin, ancestry, sex, gender identity, transgender status, sexual orientation, age, religion, creed, physical or mental disability, medical condition, genetic information, pregnancy, childbirth, or related medical condition, marital status, veteran status or any other protected class or characteristic established under applicable federal, state or local statute or ordinance.