Retail Associate at The Powder Room (Part-Time)

The St. Joe Company; Panama City Beach (FL); On-site; USD 17,000 - 22,000; Full time

Job summary

The St. Joe Company is seeking a Retail Associate to warmly greet customers, help them find products, and process transactions on the floor in our Florida store. You will maintain store cleanliness, assist with inventory, and participate in upselling opportunities to drive sales.

Ideal candidates bring previous retail or in-person customer experience, strong English communication, and a detail-oriented, friendly attitude suitable for a fast-paced environment.

Qualifications

• Sufficient education and literacy to read product labels and to communicate with guests about job-related needs.
• Ability to read, write, speak, and communicate in basic English.
• Previous in-person customer experience preferred.
• Previous retail experience preferred.
• Detail oriented and thorough.
• Ability to perform cash transactions accurately.
• Knowledge of Microsoft Office operations.

Responsibilities

• Greet customers in a friendly and courteous manner and assist with product selection.
• Assist customers in selecting products and upsell when appropriate.
• Operate the register and POS system to process transactions.
• Maintain a clean, neat, and organized store environment and stock area.
• Perform stock checks and inventory as needed.
• Alert management to potential security issues and discrepancies.
• Fulfill other duties as assigned.

Skills

Customer service

Cash handling

Communication skills

Teamwork

English proficiency

Education

Basic literacy/read ability

Tools

POS system

Microsoft Office

Job description

Job SummaryThe position of Retail Associate is responsible for greeting all customers in a friendly and courteous way, selling merchandise, maintaining a neat and tidy store while also assisting customers with all questions and requests.Primary Responsibilities & Essential FunctionsEnergetically welcome customers and provide a friendly, courteous shopping experienceAssist customers in selecting products and escort them to desired merchandise locationsMaintain knowledge of store merchandise to answer questions and make recommendationsDrives sales through engagement of customers and suggestive sellingKeep clientele informed by notifying them of preferred customer sales and future merchandise of potential interestOperate the register and POS systemManage financial transactionsDocuments sales by creating or updating customer profile recordsUpsell merchandise at appropriate timesMaintain a clean and organized storePerform inventory and assist with stock organizationAlerts management of potential security issuesAll other duties as assignedEducation and ExperienceSufficient education and literacy needed to identify and read product labels and to communicate with guests about job-related needsAbility to read, write, speak, and communicate in basic English preferredPrevious in-person customer experience preferredPrevious retail experience preferredKnowledge, Skills, AbilitiesDetail oriented and thoroughAbility to perform consistent work to the highest of standardsAbility to remain discreet and respect the privacy of guestsAbility to interact with guests in a pleasant, friendly manner while maintaining a positive attitude focused on customer satisfaction in a fast-paced environmentAbility to remain calm in uncomfortable conflictsAbility to work as part of a teamKnowledge of retail operationsAbility to perform cash transactions accuratelyKnowledge of Microsoft office operationsExcellent verbal and written communication skillsPhysical DemandsAbility to stand or walk for extended periods of timeAbility to bend, reach, squat, and stretch while handling merchandise, stocking, or assisting customersAbility to lift, carry, push, and pull up to 50lbsAbility to work in a fast-paced environmentWorking ConditionsPrimarily located indoors on the sales floorPossible exposure to a somewhat noisy environmentUse of cleaning chemicals (proper PPE provided)The above statements are intended to describe the general nature and level of work being performed and are not an exclusive list of all duties and responsibilities. The St. Joe Company/St. Joe Resort Operations reserves the right to amend and change responsibilities to meet business and organizational needs.