Retail Associate - Abby Road Hope

Abby Road; Hope (AR); On-site; USD 18,000 - 28,000; Full time

Benefits offered by this job

Hourly + Tip Share

Paid Biweekly

Monthly Sales Bonus

Employee Discount

PTO (paid time off) Program

Health Insurance

Dental Insurance

Vision Insurance

Job summary

Abby Road Hope is seeking an Experienced Vape Shop Associate in Hope, AR. This full-time role (approx. 40–42 hours weekly) includes varied shift lengths, potential overtime, and opportunities for advancement. You will greet customers, assist with product selection, and process sales while delivering a positive shopping experience.

The position offers perks such as hourly pay with tip share, biweekly pay, monthly sales bonus, employee discounts, PTO, and health-related benefits.

Qualifications

• Experience in customer service in a retail setting.
• Retail experience required and preferred for fast-paced environments.
• Knowledge of vape products and accessories is beneficial.

Responsibilities

• Open and close stores.
• Maintain scheduling commitments.
• Greet customers and offer assistance.
• Assist customers by asking questions and showing products.
• Educate customers with accurate product information.
• Process payments (cash, credit, gift cards).
• Resolve customer issues and returns with good judgment.
• Stock, merchandize, and clean the store.

Skills

Customer service

Retail experience

Vape knowledge

Communication

Problem solving

Job description

Are you a Vape Shop Professional? Come join Abby Road, Arkansas' No.1 Vape Shop, established since 1996 with over 20 locations throughout the State. Abby Road Hope, located at 105 N Hervey St, Hope, AR 71801, is looking for an Experienced Vape Shop Associate to join our team. Our ideal candidate is a self-starter, motivated, punctual and engaged. This is a fulltime position with expected hours between 40-42 hours per week. Shift lengths can vary and overtime is often available. Advancement opportunities are always available for good performance and for those who provide a positive shopping experience for our customers.

Perks and Benefits

• Hourly + Tip Share
• Paid Biweekly
• Monthly Sales Bonus
• Employee Discount
• PTO (paid time off) Program
• Health Insurance
• Dental Insurance
• Vision Insurance

Responsibilities

• Opening and closing stores.
• Maintains scheduling commitments.
• Welcomes customers by greeting them and offering assistance.
• Assist customers by asking questions and showing them products.
• Educate customers by providing accurate information on our products.
• Processes payments by totaling purchases; correctly processing cash, credit cards and store gift cards.
• Use good judgment to solve customer service issues, product issues and when processing a return.
• Merchandizing, stocking and cleaning.

Qualifications

• Must be 21 years of age or older.
• Reliable Transportation and Valid Drivers License.
• Open Availability Monday thru Sunday.
• Retail Experience.
• Vape and Smoke Shop product knowledge.
• Friendly and outgoing personality.
• Neat and clean appearance suitable for a retail environment.
• Ability to follow instructions and complete tasks.
• Excellent verbal communication skills.
• Able to problem solve as issues arise.
• Ability to thrive in a fast paced environment and during downtime.