Retail Associate

Columbia Sportswear; Woodstock (GA); On-site; USD 25,000 - 35,000; Full time

Job summary

A leading company in outdoor apparel seeks a Retail Associate to enhance customer experiences and support store operations. The role involves maintaining store standards, assisting customers, and processing transactions. Ideal candidates will have a high school diploma and experience in retail, with strong communication skills and a customer-focused mindset.

Benefits

401k plan with company match

Employee discounts

Wellness benefits

Transit and parking reimbursement

Free confidential counseling services

Qualifications

• 2 years or less of experience in relevant roles.
• Experience interacting with and serving consumers.
• 16 years of age or older.

Responsibilities

• Maintain store and visual merchandising, cleanliness, and safety standards.
• Perform cash register transactions efficiently and accurately.
• Serve consumers by responding to questions regarding product features.

Skills

Customer Service

Communication

Teamwork

Inventory Management

Education

High School Diploma or GED preferred

Tools

POS systems

Retail software tools

Job description

ABOUT THE POSITION

With over 430 retail stores worldwide, our associates are essential to our business. From ensuring product availability on the sales floor to creating eye-catching visual displays, addressing customer inquiries, and running an efficient checkout process, our associates create memorable customer experiences while supporting Columbia Sportswear Company's mission of "Connecting Active People with Their Passions."

As a Retail Associate, you will represent our company, brands, and products to our consumers. You will serve consumers and share product information to help them find products that match their needs. Retail Associates support the flow of products into the store and onto the sales floor to ensure product representation and accessibility. You will contribute to store profitability through accurate and efficient process execution and assist the Store Leadership team in supporting our mission: "Connecting Active People with Their Passions."

HOW YOU'LL MAKE A DIFFERENCE

• Maintain store and visual merchandising, cleanliness, and safety standards; restock the sales floor from stock rooms and inventory locations.
• Perform cash register transactions (sales, returns, exchanges) efficiently and accurately; connect consumers to loyalty programs.
• Contribute to store profitability by accurately and efficiently receiving and processing incoming and outgoing products.
• Serve consumers by responding to questions regarding product features, benefits, and availability; understand their needs and assist with buying decisions. Support Columbia's values to enhance the customer experience and teamwork.
• Acquire knowledge about products, policies, procedures, and programs to execute daily operations effectively.

YOU HAVE

• No specific education required; High School Diploma or GED preferred.
• 2 years or less of experience in relevant roles.
• Experience interacting with and serving consumers.
• Skill operating inventory and POS systems, and other retail software tools.
• 16 years of age or older.

JOB CONDITIONS

• Active environment requiring constant movement; may involve physical or strenuous activity, including lifting items up to 40 lbs., using specialized equipment, and exposure to dust and noise.
• Occasional work in different locations.
• Clear communication skills.
• Flexible schedule availability, which may change seasonally or based on business needs, in accordance with laws.

This job description is a general overview of duties and responsibilities and is not all-inclusive.

Columbia Sportswear Company is an equal opportunity employer. All qualified applicants will receive consideration without regard to protected characteristics. We are committed to providing reasonable accommodations for individuals with disabilities. For assistance, contact [e-mail].

Benefits include a 401k plan with company match, free confidential counseling services, transit and parking reimbursement, wellness benefits, and employee discounts. If accommodations are needed during the application process, please reach out to the provided contact.