Retail Associate

Columbia Sportswear Company; Sevierville (TN); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

401k with company match

EAP counseling services

Transit and parking reimbursement

Wellness benefits

Employee discounts

Wellness time off

Discounts on Columbia brands

Job summary

Columbia Sportswear Company in Sevierville, TN is hiring a Retail Associate to deliver exceptional customer service, operate POS systems, and maintain store standards. You will assist customers with product recommendations, process transactions, and help keep the sales floor organized and inviting.

Responsibilities include responding to questions, stocking merchandise, and contributing to store profitability while embracing the brand's values of teamwork and service.

Qualifications

• No specific education required (High School Diploma or GED preferred)
• 2 or less years of experience in a position or specialization
• Skill operating Inventory and POS systems, and various other retail software tools
• 16 years of age or older

Responsibilities

• Provide exceptional customer service and respond to consumer questions or issues regarding product features, benefits and availability; engage with consumers to understand needs and preferences.
• Maintain store standards for visual merchandising, cleanliness, and safety; retrieve merchandise from the sales floor or stock room.
• Perform all required cash register transactions (sales, returns, exchanges, loyalty program) efficiently and accurately.
• Contribute to store profitability by receiving, handling, replenishing, and processing product flow in the stores accurately and efficiently.

Skills

POS systems

Retail software tools

Education

High School Diploma or GED preferred

Job description

Location: 1645 Parkway Suite1460 Sevierville, TN 37862

$16 per hour

Hiring 16 + years old

Flexible work schedules with opportunities for advancement.

About the Position

With over 430 retail stores worldwide, our associates are essential to our business. From ensuring product availability on the sales floor to creating eye-catching visual displays to addressing customer inquiries to running an efficient checkout process, our associates create memorable customer experiences while simultaneously assisting the Store Leadership team in supporting Columbia Sportswear Company’s mission of “Connecting Active People with Their Passions.". As a Retail Associate, you serve as a brand ambassador and ensure exceptional in-store experiences through positive customer interaction. Within this role, you will employ your natural problem-solving and sales abilities to answer customer questions and make compelling product recommendations while supporting Columbia Sportwear Companies’ values to enhance customer service and teamwork.

How you'll make a difference

Provide exceptional customer service by responding to consumer questions or issues regarding product features, benefits, and availability; engage with consumers to understand their needs and preferences (e.g., demonstrate and explain merchandise, make suggestions on suitable options for consumers, etc.). Maintain store standards for visual merchandising, cleanliness, and safety; retrieve merchandise from the sales floor, stock room, or other inventory locations. Perform all required cash register transactions (e.g., sales, returns, exchanges, connecting consumer to loyalty program) efficiently and accurately. Contribute to store profitability by receiving, handling, replenishing, and processing incoming and outgoing product flow in the stores accurately and efficiently.

Qualifications

• No specific education required (High School Diploma or GED preferred)
• 2 (or less) years of experience in a position or specialization
• Skill operating Inventory and Point of Sales (POS) systems, and various other retail software tools
• 16 years of age or older

Job Conditions

Frequently in an active environment (i.e., requires the ability to constantly move about) that can be physical or strenuous (frequently adjusting/moving items weighing up to 40 lbs.), may frequently use specialized equipment, may have exposure to dust and noise. Occasionally requires the ability to work in a place. Ability to communicate clearly with others. Availability to work a flexible retail schedule, which may change seasonally and in response to location-specific business trends or forecasts. All local, state, and federal laws are adhered to when evaluating your availability.

Columbia Sportswear Company is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.

Columbia Sportswear is committed to working with and providing reasonable accommodation for individuals with disabilities.

Benefits

• Benefits that can protect your family’s financial future and help you save money through our 401k plan plus a generous company match.
• Columbia offers EAP + which is free and confidential 24/7/365 counseling services.
• There are commuter benefits such as transit and parking reimbursement programs.
• We have wellness benefits and employee discounts available.
• Wellness time off to support your health and wellness journey
• Employee Discounts from all our brands including Columbia, prAna, Sorel, and Mountain Hardwear.
• Employee Assistance Programs (EAP) provide access to free mental health services, financial services, discounts on fitness programs, and more!

https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf.

Founded in 1938, Columbia Sportswear Company is a global leader in designing, sourcing, marketing, and distributing outdoor and active lifestyle apparel, footwear, accessories, and equipment. Our four primary brands — Columbia®, Mountain Hardwear®, SOREL® and prAna® — complement each other to address the diverse needs of active consumers and their products have gained an international reputation for their innovation, quality and performance. Learn more about our family of brands here.