Retail Associate

Priority Dispatch Corp.; Savoy (IL); On-site; USD 60,000 - 80,000; Part time

Job summary

An established industry player is seeking dedicated Retail Associates to embody their mission of empowering individuals through work. This role involves engaging with customers and donors, processing donations, and maintaining a welcoming retail environment. You will be responsible for various tasks, including cash register operations, merchandising, and ensuring the store remains organized and stocked. This position offers a chance to make a positive impact in the community while working in a supportive team atmosphere. If you're passionate about helping others and thrive in a dynamic retail setting, this opportunity is perfect for you!

Qualifications

• Requires basic math skills and the ability to follow policies.
• Must demonstrate professionalism and integrity at all times.

Responsibilities

• Provide excellent service to customers and donors.
• Perform register transactions accurately and maintain stock levels.
• Sort and process donations according to standards.

Skills

Basic math skills

Communication

Adaptability

Stress Tolerance

Teamwork

Education

High School Diploma or Equivalent

Tools

Cash register

Credit/debit card machine

Bar-code reader

Pallet jacks

Job description

Job Details

Level: Entry

Job Location: Savoy Store - Savoy, IL

Position Type: Part Time

Education Level: None

Salary Range: $15.00 - $15.00 Hourly

Travel Percentage: None

Job Shift: Any

Job Category: Retail

Description

Our Mission: Providing people with the skills and resources to become self-sufficient through the power of work.

Our Diversity Statement: LLGI recognizes our employees’ differences in age, disability, veteran status, ethnicity, national origin, language, race, religion, family and marital status, social-economic status, gender identity, sexual orientation, political affiliation, and other unique attributes. The individual differences, life experiences, knowledge, innovation, unique capabilities, and talent our employees bring to the workplace represent an essential part of our culture.

Job Title: Retail Associate

Department: Retail operations

Reports To: General Manager

Classification: Non-Exempt

EEO-1 Category: Laborers and Helpers

Safety Sensitive: No

Supervises: N/A

Job Summary

Our Retail Associates are the face of our mission to our customers and the community. As such, we expect our Retail Associates to work with integrity and a positive attitude at all times. Retail Associates are responsible for handling a variety of donated goods, collecting donations at the donor’s door, processing, pricing, stocking, merchandising, performing cash register transactions, and providing recovery on the sales floor. They are required to be customer/donor-focused, operate with minimum supervision, and understand business demands.

Essential Job Duties
The Retail Associate will be trained to perform any of the following duties and may be assigned to any store function at any given time:

1. Provide excellent service to customers and donors
2. Perform all register transactions accurately
3. Maintain cash register stock level according to standards
4. Follow general housekeeping standards
5. Demonstrate competency in pulling, pricing, rotating, sizing, and hanging clothing
6. Understand and achieve quotas to meet sales goals
7. Follow sales floor procedures, ensure high-quality output, and take action to correct quality problems
8. Merchandise sales floor when needed
9. Recover to maintain sales floor product levels and to keep the store cleaned and organized
10. Perform janitorial and housekeeping duties as needed
11. Maintain sales floor stock level
12. Ensure product is properly merchandised (Sized) and categorized
13. Check, accept, unload and process donations from the customer
14. Accurately maintain daily donation records
15. Sort and process donations according to the current LLGI Standard Operating Procedures (SOP)
16. Unload and load trailers and straight trucks according to standards
17. Perform opening and closing donation door procedures
18. Prepare required donation records and reports
19. Unload, inspect, and sort donated goods following the current LLGI SOP
20. Grade by using quality specifications, sort into appropriate bins, price according to SOP, and assign to the staging area
21. Transport stock to and from workstations
22. Effectively manage time to ensure that work is completed efficiently and in accordance with production standards
23. Assume responsibility and accountability for the completion of job duties to meet production goals
24. Contribute to team success by involving others in work processes, decisions and actions
25. Assist processors in swapping full equipment with empty ones to expedite operations
26. Help price furniture and keep them going from door directly to sales floor
27. Assist in cutting cardboard and filling the cardboard gaylords

Competencies
Adaptability, Managing Conflict, Stress Tolerance, Communication, Tenacity, Urgency

Qualifications

Education, Experience, and Credentials

Basic math skills

Understands and follows LLGI policies and procedures.

Requires the ability to be consistently at work and on time on scheduled work days.

Embraces the mission, vision, and values of LLGI.

Knowledge, Skills, and Abilities

Interacts with people with disabilities in a manner that enhances their dignity, privacy, and confidentiality. Demonstrates professionalism, integrity and ethical behavior.

Maintains confidentiality of information related to LLGI operations, financial matters, and personnel matters. Conveys information clearly through verbal communication.

Works independently while fostering a strong team atmosphere.

Demonstrates sensitivity and the ability to communicate with a diverse population, promotes diversity and inclusion throughout the organization.

Physical Requirements

Lift or move up to fifty (50) pounds of clothing and housewares safely on and off retail shelving fixtures up to ten (10) feet high, clothing racks four (4) feet high, and z-racks six (6) feet high.

Push and pull z-racks holding up to one hundred (100) pieces of clothing and weighing a minimum of 150 pounds.

Stand for long periods throughout the day.

Environmental Conditions

Work in a light industrial/warehouse environment with exposure to heat and cold.

Subject to exposure to allergens including dirt, dust, mold, metals, rubber, plastics, latex, and pet hair.

Tools and Equipment

Cash register, credit/debit card machine, bar-code reader, shopping carts, shopping baskets, wheeled spring carts, wheeled deep carts, wheeled z-racks, handheld pricing machine, handheld tagging machine, pallet jacks, basic retail equipment, personal protective equipment.

Regular Contacts

LLGI Staff, Volunteers/Community Service Workers, Vendors/Suppliers, General Public, Donors/Customers, Service Participants.