Retail Associate

Rapids-; Saint Paul (MN); On-site; USD 42,000 - 46,000; Full time

Job summary

Rapids- is seeking a motivated Retail Associate for our Wholesale Commercial Kitchen Showroom. This full-time role (40 hours/week) runs Monday–Friday, 8:30 am–5:00 pm, with no nights or weekends. You will excel in one-on-one customer interactions while handling phone inquiries and order confirmations.

Ideal candidates will deliver exceptional service, assist customers in showroom navigation, and help process pick-up orders, ensuring a smooth, welcoming experience in a dynamic environment.

Qualifications

• Excellent communication and interpersonal skills.
• Strong customer service orientation with a focus on building relationships.
• Ability to multitask and manage time effectively in a fast-paced environment.
• Basic knowledge of commercial kitchen equipment is a plus.
• Proficient in using phone systems and point-of-sale software.
• Previous retail or customer service experience preferred.

Responsibilities

• Engage with customers in a friendly and professional manner to understand their needs and provide tailored solutions.
• Assist customers in navigating the showroom and showcasing our range of commercial kitchen products.
• Handle phone inquiries and provide accurate information regarding products, services, and order confirmations.
• Process pick-up orders efficiently and ensure a smooth customer experience.
• Maintain a clean and organized showroom environment to enhance the customer experience.
• Collaborate with team members to achieve sales goals and improve customer satisfaction.

Skills

Customer service

Communication

Multitasking

Phone system

Retail experience

Job description

Description

We are seeking a motivated and customer-oriented Retail Associate to join our team in a Wholesale Commercial Kitchen Showroom. This position is full time, 40 hours a week, working Monday - Friday 8:30 am - 5:00 pm. No nights and no weekends!

The ideal candidate will excel in providing exceptional one-on-one customer interactions while also managing phone inquiries and order confirmations.

Key Responsibilities:

• Engage with customers in a friendly and professional manner to understand their needs and provide tailored solutions.
• Assist customers in navigating the showroom and showcasing our range of commercial kitchen products.
• Handle phone inquiries and provide accurate information regarding products, services, and order confirmations.
• Process pick-up orders efficiently and ensure a smooth customer experience.
• Maintain a clean and organized showroom environment to enhance the customer experience.
• Collaborate with team members to achieve sales goals and improve customer satisfaction.

Skills and Qualifications:

• Excellent communication and interpersonal skills.
• Strong customer service orientation with a focus on building relationships.
• Ability to multitask and manage time effectively in a fast-paced environment.
• Basic knowledge of commercial kitchen equipment is a plus.
• Proficient in using phone systems and point-of-sale software.
• Previous retail or customer service experience preferred.

Pay: $20.00 - $22.00

We offer a dynamic work environment and opportunities for growth within the company. If you are passionate about customer service and have a keen interest in commercial kitchen products, we encourage you to apply.