Retail Associate

Goodwill Southern California; Pasadena (CA); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Discount at Goodwill Socal retail loc​

Goodwill Perks: Discounts on dining,‑/

Employee Assistance Program

Job summary

Goodwill Southern California is hiring Retail Associates to support our mission of Transforming Lives Through the Power of Work. You will provide outstanding customer service, operate POS systems, and merchandise donated goods while maintaining a clean, organized store environment.

Join a team that values respect, integrity, service and excellence, and enjoy benefits such as employee discounts and wellness resources. Flexible shifts include evenings, weekends, and holidays.

Qualifications

• Ability to read, speak, and write basic English.
• Some retail, sales, or customer service experience preferred.
• Comfortable using point-of-sale and basic computer systems.
• Dependable, punctual, and motivated to support a team environment.
• A strong commitment to Goodwill’s mission and RISE values (Respect, Integrity, Service, Excellence).

Responsibilities

• Provide excellent service to every customer and donor with professionalism and positivity.
• Operate cash registers, process transactions accurately, and handle donations with care.
• Sort, price, and merchandise donated goods to meet company standards.
• Maintain clean, safe, and organized work areas.
• Contribute to sales and production goals by supporting daily store operations.
• Work flexible shifts, including evenings, weekends, and holidays as needed.

Skills

Customer service

POS systems

Cash handling

Teamwork

English proficiency

Job description

Be the Face of Goodwill. Make a Difference Every Day.

Goodwill Southern California is hiring Retail Associates to support our mission of Transforming Lives Through the Power of Work. As a Retail Associate, you’ll play a vital role in creating a welcoming and organized shopping and donation experience that keeps our stores running efficiently and supports our community programs.

What You’ll Do:

• Provide excellent service to every customer and donor with professionalism and positivity.
• Operate cash registers, process transactions accurately, and handle donations with care.
• Sort, price, and merchandise donated goods to meet company standards.
• Maintain clean, safe, and organized work areas.
• Contribute to sales and production goals by supporting daily store operations.
• Work flexible shifts, including evenings, weekends, and holidays as needed.

What You Bring:

• Ability to read, speak, and write basic English.
• Some retail, sales, or customer service experience preferred.
• Comfortable using point-of-sale and basic computer systems.
• Dependable, punctual, and motivated to support a team environment.
• A strong commitment to Goodwill’s mission and RISE values (Respect, Integrity, Service, Excellence).

What's in it for you:

• Hourly Rate: 18.57
• Discount at Goodwill Socal retail locations
• Goodwill Perks: Discounts on dining, retail, theme parks and movies
• Employee Assistance Program: Mental and physical wellness, financial and legal resources and career and education partners

Grow with a purpose

join Goodwill SoCal and help make every interaction an opportunity to uplift individuals, strengthen communities, and create brighter futures.