Retail Associate

Goodwill Southern California; California; On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Discount at Goodwill SoCal retail

Goodwill Perks: Dining, retail, theme-

Employee Assistance Program

Job summary

Goodwill Southern California is hiring Retail Associates to support our mission of transforming lives through the power of work. As a Retail Associate, you’ll provide friendly customer service, operate cash registers, and help sort and merchandise donated items in a clean, organized store environment.

You will work flexible shifts including evenings, weekends, and holidays. The role requires basic English, some retail or customer service experience, and comfort with POS systems.

Qualifications

• Previous retail, sales, or customer service experience preferred.
• Able to read, speak, and write basic English.
• Comfortable using POS and basic computer systems.
• Dependable, punctual, and team-oriented.
• Strong commitment to Goodwill’s mission and values.

Responsibilities

• Provide excellent service to every customer and donor with professionalism and positivity.
• Operate cash registers, process transactions accurately, and handle donations with care.
• Sort, price, and merchandise donated goods to meet company standards.
• Maintain clean, safe, and organized work areas.
• Contribute to sales and production goals by supporting daily store operations.
• Work flexible shifts, including evenings, weekends, and holidays as needed.

Skills

Customer service

Cash register operation

POS systems

Team player

English literacy

Tools

Point-of-sale software

Job description

Be the Face of Goodwill. Make a Difference Every Day.

Goodwill Southern California is hiring Retail Associates to support our mission of Transforming Lives Through the Power of Work. As a Retail Associate, you’ll play a vital role in creating a welcoming and organized shopping and donation experience that keeps our stores running efficiently and supports our community programs.

What You’ll Do:

• Provide excellent service to every customer and donor with professionalism and positivity.

• Operate cash registers, process transactions accurately, and handle donations with care.

• Sort, price, and merchandise donated goods to meet company standards.

• Maintain clean, safe, and organized work areas.

• Contribute to sales and production goals by supporting daily store operations.

• Work flexible shifts, including evenings, weekends, and holidays as needed.

What You Bring:

• Ability to read, speak, and write basic English.

• Some retail, sales, or customer service experience preferred.

• Comfortable using point-of-sale and basic computer systems.

• Dependable, punctual, and motivated to support a team environment.

• A strong commitment to Goodwill’s mission and RISE values (Respect, Integrity, Service, Excellence).

What's in it for you:

• Hourly Rate: $18.47
• Discount at Goodwill SoCal retail locations
• Goodwill Perks: Discounts on dining, retail, theme parks and movies
• Employee Assistance Program: Mental and physical wellness, financial and legal resources and career and education partners

Grow with a purpose — join Goodwill SoCal and help make every interaction an opportunity to uplift individuals, strengthen communities, and create brighter futures.

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