Retail Associate

Feste; New York (NY); On-site; USD 32,000 - 38,000; Full time

Job summary

Feste in New York, NY, is seeking a Retail Associate to join full-time on-site. You will greet customers, offer product recommendations, and help create an engaging in-store experience that reflects the brand.

Responsibilities include maintaining visual merchandising standards, processing transactions, restocking shelves, monitoring inventory, and supporting store operations such as opening and closing tasks, cleanliness, and organization.

Qualifications

• Strong interpersonal skills and a genuine interest in building positive customer relationships.
• Ability to deliver excellent customer-focused service and contribute to an outstanding customer experience.
• Experience or comfort with inventory management, including restocking, tracking, and organizing merchandise.
• Clear, professional communication skills for interacting with customers, teammates, and leadership.
• Prior retail or hospitality experience preferred; interest in home, lifestyle, or hosting products is a plus.

Responsibilities

• Greet and assist customers, offer product recommendations, and help create an engaging in-store experience.
• Maintain visual merchandising standards and support smooth store operations.
• Process transactions and restock shelves while monitoring inventory levels.
• Handle customer inquiries and provide customer-focused service while supporting opening/closing tasks, cleanliness, and organization.
• Work closely with the store team to meet sales goals and deliver a high-quality customer experience.

Skills

Interpersonal skills

Customer service

Inventory management

Communication skills

Retail/hospitality experience

Job description

Company Description

Feste offers essentials for the modern host, providing curated products that elevate everyday gatherings and special occasions alike. The brand focuses on thoughtful design, quality, and versatility, appealing to customers who value stylish, functional items for entertaining. Feste's retail environment is centered on discovery and inspiration, helping customers find pieces that fit their personal hosting style. Team members contribute to a welcoming, modern store experience that reflects Feste's commitment to making hosting easier and more enjoyable.

Role Description

The Retail Associate role at Feste is a full-time, on-site position based in New York, NY. In this role, the associate greets and assists customers, offers product recommendations, and helps create an engaging in-store experience that reflects the brand's focus on modern hosting essentials. Day-to-day responsibilities include maintaining visual merchandising standards, processing transactions, restocking shelves, and monitoring inventory levels to ensure product availability. The Retail Associate also handles customer inquiries, provides customer-focused service, and supports store operations such as opening and closing tasks, cleanliness, and organization. This position works closely with the store team to meet sales goals and deliver a consistent, high-quality customer experience.

Qualifications

• Strong interpersonal skills and a genuine interest in building positive customer relationships.
• Ability to deliver excellent customer-focused service and contribute to an outstanding customer experience.
• Experience or comfort with inventory management, including restocking, tracking, and organizing merchandise.
• Clear, professional communication skills for interacting with customers, teammates, and leadership.
• Prior retail or hospitality experience preferred; interest in home, lifestyle, or hosting products is a plus.
• Ability to stand for extended periods, move merchandise, and work a flexible schedule including weekends and holidays.
• Reliability, attention to detail, and a collaborative approach to working in a small team environment.