Retail Associate

CommunityAid; Mechanicsburg (Cumberland County); On-site; USD 60,000 - 80,000; Full time

Job summary

An established industry player is seeking a Retail Associate to join their dynamic team. This entry-level position focuses on delivering exceptional customer service and maintaining store operations. You will engage with customers, assist with merchandising, and ensure a clean and organized environment. The company values teamwork and professionalism, providing a supportive atmosphere for growth. With a competitive starting wage and an incentive program for employees, this role is perfect for those looking to make a positive impact in a retail setting. If you're adaptable and eager to contribute to a meaningful cause, this opportunity is for you!

Benefits

Company Incentive Program

Qualifications

• Retail experience helpful but not mandatory.
• Proficient in English (reading, writing, speaking).

Responsibilities

• Provide excellent customer service to ensure a great shopping experience.
• Operate cash register accurately and efficiently.

Skills

Customer Service

Interpersonal Skills

Attention to Detail

Flexibility

Education

High School Diploma or Equivalent

Job description

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• STARTING WAGE $14.50/HR WITH INCREASE TO $15.00/HR AT 90 DAYS OF EMPLOYMENT!
• COMPANY INCENTIVE PROGRAM FOR ALL EMPLOYEES!

Role

PURPOSE OF THE ROLE:

The Retail Associate is responsible for the successful operation of the sales floor, including customer service, maintaining full racks, cashiering, and working with flexibility at the direction of the Retail Supervisor. Our culture emphasizes trust, respect, professionalism, teamwork, and cooperation.

Key Responsibilities

• Provide consistent, excellent customer service to ensure a great shopping experience.
• Engage customers to enhance their shopping experience and deter theft.
• Assist with merchandising, replenishing stock, monitoring fitting rooms, and transporting merchandise.
• Understand our products, promotions, and sales strategies to improve retail sales.
• Maintain a neat work area and overall store cleanliness.
• Understand CommunityAid’s sales and marketing methods, including floor layout and tagging system.
• Respond flexibly to store needs, including answering questions, assisting with store opening/closing, and other tasks as assigned.
• Report theft, customer complaints, injuries, and unsafe conditions immediately.
• Operate cash register accurately and efficiently following company guidelines.
• Follow CommunityAid’s policies and standards as outlined in the Employee Handbook.

Core Competencies

• Embrace and exemplify CommunityAid’s 12 Core Behaviors.
• Strong customer service and interpersonal skills.
• Positive attitude.
• Professionalism in interactions with customers, co-workers, and management.
• Maintain a clean, safe, and organized environment.
• Ability to work independently and in a team.
• Adaptability to a fast-paced environment.
• Attention to detail.
• Flexibility to move between roles as needed.

Qualifications

• High School diploma or equivalent preferred.
• Retail experience helpful but not mandatory.
• Flexible scheduling, including evenings and weekends.
• Proficient in English (reading, writing, speaking).
• Basic math skills.
• Consistent attendance and adherence to weekly hours based on employment status.

Physical Requirements

• Frequently lift and carry 21-35 pounds.
• Occasionally carry up to 50 pounds.
• Push and pull up to 20 pounds.
• Stand for extended periods.

Additional Details

• Seniority level: Entry level.
• Employment type: Full-time.
• Job function: Sales and Business Development.
• Industries: Non-profit Organizations.