Retail Associate

HOB Entertainment, LLC; Las Vegas (NV); On-site; USD 21,000 - 34,000; Full time

Benefits offered by this job

Healthcare benefits

Vacation time

Tuition reimbursement

Employee ticketing program

Job summary

Live Nation Entertainment seeks a guest-focused retail associate to excel in a fast-paced environment at our venues. You will greet guests, learn product details, and drive sales while maintaining store standards and cash accuracy.

Responsibilities include cash handling, POS use, inventory tasks, and ensuring a welcoming guest experience. Prior retail or venue experience with a high-energy attitude is preferred.

Qualifications

• Cash handling, register skills, and accurate cash outs.
• Entry level knowledge of restaurant/music hall operations and retail merchandising procedures.
• Strong communication, selling, and numerical accuracy.
• Ability to educate and sell to guests with a friendly, enthusiastic manner.
• Attention to appearance, punctuality, teamwork and safety policies.
• Licenses or certificates as required.
• High School Diploma as minimum education.

Responsibilities

• GreetGuests in store and anticipate needs.
• Encourage guests to browse and engage in add-on sales.
• Thank guests and invite return visits.
• Know the restaurant and music hall for guest inquiries.
• Maintain store cleanliness and inventory counts.
• Ensure safety and proper cash handling with POS.
• Accurately cash out and process transactions.

Skills

Cash handling

Salesmanship

Guest relations

Communication

Teamwork

Education

High School Diploma

Tools

POS system

Job description

Job Summary

Who are we? Live Nation Entertainment is the world’s leading live entertainment and eCommerce company, comprised of four market leaders: Ticketmaster.com, Live Nation Concerts, Artist Nation and Live Nation Network. Ticketmaster.com is the global event ticketing leader and one of the world’s top five eCommerce sites, with over 27 million monthly unique visitors. Live Nation Concerts produces over 22,000 shows annually for more than 2,300 artists globally. Artist Nation is the world’s top artist management company, representing over 250 artists. These businesses power Live Nation Network, the leading provider of entertainment marketing solutions, enabling over 800 advertisers to tap into the 200 million consumers Live Nation delivers annually through its live event and digital platforms. For additional information, visit www.livenation.com/investors. HOB Entertainment, a division of Live Nation Entertainment, offers exceptional club venues nationwide. House of Blues Venues provide several genres of live music, from Rock, Hip Hop, Country, Rock en Español, Blues, Jazz, Reggae and Pop. House of Blues venues are also known for their southern-style cuisine, juke-joint inspired atmosphere and the World Famous Gospel Brunch. House of Blues opened its doors on Thanksgiving Day in 1992, serving its first meal to the local shelters. Since opening, House of Blues has been committed to giving back to the community through the International House of Blues Foundation.

Who are you?

Passionate and motivated. Driven, with an entrepreneurial spirit. Resourceful, innovative, forward thinking and committed. At Live Nation Entertainment, our people embrace these qualities, so if this sounds like you then please read on!

The Role

Responsible for serving all guests in a professional and friendly manner with an emphasis on knowledgeably selling our products to maximize retail revenue. Must show enthusiasm and motivation to sell, maintain store standards and communicate with team.

Responsibilities

• Greet all guests in store and anticipate, determine and respond to guests’ needs
• Encourage guests to look throughout the store and suggestive sell
• Thank and invite each guest to return
• Knowledge of restaurant and music hall for inquisitive guests
• Maintain cleanliness of store by organizing and cleaning cash wrap area, stocking and folding merchandise, including lifting/moving of boxes and maintaining daily, weekly and period end inventory counts
• Ensure line of sight and store safety
• Ensure all merchandise inventory levels are at par, write up pull list for shift and make sure displays are neat and orderly
• Responsible for cash handling, including credit card, traveler’s check, and gift card transactions
• Completely and accurately cash out
• Register and Point of Sale proficiency

Qualifications

• Required: Working knowledge of cash handling, register skills, salesmanship, guest relations, calculator skills and cash outs
• Entry level knowledge of Restaurant/Music Hall operations, Retail/merchandising procedures
• Skills in communication, selling, accuracy with numbers, counting inventory
• Ability to educate and sell to guests with a soft touch, interact with guest in a friendly, enthusiastic and helpful manner
• Evaluated on appearance, punctuality/attendance, attitude/teamwork, opening and closing duties, job skills/knowledge/productivity, adherence to policy, sanitation and safety, guest satisfaction and communications
• Special requirements (Licenses, certificates, professional, etc.)
• High School Diploma

Physical Demands/Working Environment

Working environment is fast-paced Position requires extended periods of prolonged standing and working on your feet Must be able to lift or move up to 40 lbs using proper lifting techniques

EQUAL EMPLOYMENT OPPORTUNITY

Live Nation Entertainment strongly supports equal employment opportunity for all applicants regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, sexual orientation, genetic information, or any other characteristic protected by state or federal law.

HIRING PRACTICES

The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Live Nation Entertainment recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Live Nation Entertainment may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, Internet recruiting, job fairs, college recruiting and search firms. Live Nation Entertainment will never request payment or equipment purchases as part of the hiring process. Recruiters will only contact candidates from official Live Nation or affiliated brand email domains. Recognized for seven years as a Great Place to Work® and named one of Fortune’s World’s Most Admired Companies, Live Nation Entertainment is the world’s leading live entertainment company comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Our world-class teams specialize in all aspects of the live entertainment industry, from ground-breaking innovations in ticketing, global venue development and operations, concert promotion and production, sales and brand partnerships, and unparalleled artist management supported by professionals in all facets of corporate operations. We believe in taking care of the countless employees helping artists bring live music to fans all around the world. Our many unique benefit programs are designed to help our teams live life to the fullest including generous vacation, healthcare, retirement benefits, student loan repayment, tuition reimbursement, six months of paid caregiver leave for new parents including fostering and perks like Roadie Babies helping new parents care for their babies on work trips. And of course, access to free live events through our exclusive employee ticketing program. There is no bigger stage for your career. See what your future looks like at Live Nation Entertainment.