Retail Associate

Land of Lincoln Goodwill Industries, Inc.; Effingham (IL); On-site; USD 60,000 - 80,000; Part time

Job summary

A leading non-profit organization is searching for a part-time Retail Associate in Effingham, Illinois. In this role, you will provide exceptional service to customers and donors while managing various tasks related to processing donations, sales, and merchandising. This opportunity is ideal for individuals looking to contribute positively to the community while working in a dynamic retail environment.

Qualifications

• Basic math skills required.
• Respectful interaction with all individuals, especially those with disabilities.
• Professionalism and teamwork emphasized.

Responsibilities

• Provide excellent service to customers and donors.
• Perform register transactions accurately.
• Process donations and maintain records.

Skills

Communication

Adaptability

Teamwork

Customer Service

Education

Basic math skills

Job description

1 month ago Be among the first 25 applicants

Our Mission: Providing people with the skills and resources to become self-sufficient through the power of work.

Our Diversity Statement: LLGI recognizes our employees’ differences in age, disability, veteran status, ethnicity, national origin, language, race, religion, family and marital status, socio-economic status, gender identity, sexual orientation, political affiliation, and other attributes. The individual differences, experiences, knowledge, innovation, capabilities, and talents our employees bring are vital to our culture.

Job Title: Retail Associate

Department: Retail operations

Reports To: General Manager

Classification: Non-Exempt

EEO-1 Category: Laborers and Helpers

Safety Sensitive: No

Supervises: N/A

Job Summary

Our Retail Associates are the face of our mission to customers and the community. They work with integrity and a positive attitude, handling donated goods, processing donations, pricing, stocking, merchandising, and performing sales transactions. They must be customer/donor-focused, operate independently, and understand business demands.

Essential Job Duties

• Provide excellent service to customers and donors
• Perform register transactions accurately
• Maintain cash register stock levels
• Follow housekeeping standards
• Pull, price, rotate, size, and hang clothing
• Achieve sales quotas and goals
• Follow sales procedures and ensure quality standards
• Merchandise and recover sales floor products
• Perform janitorial duties as needed
• Process donations, maintain records, and sort goods
• Unload/load trucks and trailers
• Assist in opening/closing donation doors
• Prepare donation reports
• Grade, sort, price, and stage donations
• Transport stock and manage time efficiently
• Contribute to team success and assist in operations
• Help price furniture and cut cardboard for recycling

Competencies

Adaptability, Managing Conflict, Stress Tolerance, Communication, Tenacity, Urgency

Education, Experience, And Credentials

Basic math skills; adherence to policies; punctuality; embrace mission and values.

Knowledge, Skills, And Abilities

Respectful interaction with people with disabilities; professionalism; confidentiality; clear communication; independence and teamwork; diversity and inclusion awareness.

Physical Requirements

Lift/move up to 50 lbs; push/pull carts; bend, reach, stand; evaluate donations for quality and odors; perform tasks for extended periods.

Environmental Conditions

Work in warehouse environment with exposure to heat, cold, allergens.

Tools and Equipment

Cash registers, carts, lifts, PPE, and other retail/warehouse equipment.

Regular Contacts

Staff, volunteers, vendors, public, donors, service participants.

Seniority level

• Entry level

Employment type

• Part-time

Job function

• Sales and Business Development

Industries

• Non-profit Organizations