Retail Associate

Land of Lincoln Goodwill Industries, Inc.; Champaign (IL); On-site; USD 60,000 - 80,000; Part time

Job summary

A leading non-profit organization is seeking a part-time Retail Associate to join their team in Champaign, Illinois. This role involves engaging with customers, processing donations, and maintaining the sales floor. Ideal candidates will have basic math skills and a commitment to the organization's mission of promoting self-sufficiency through work.

Qualifications

• Basic math skills required.
• Adherence to policies and punctuality expected.
• Alignment with LLGI values necessary.

Responsibilities

• Provide excellent service to customers and donors.
• Perform register transactions accurately.
• Maintain cash register stock levels.

Skills

Adaptability

Communication

Teamwork

Education

Basic math skills

Tools

Cash registers

Forklifts

Job description

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Our Mission: Providing people with the skills and resources to become self-sufficient through the power of work.

Our Diversity Statement: LLGI recognizes our employees’ differences in age, disability, veteran status, ethnicity, national origin, language, race, religion, family and marital status, social-economic status, gender identity, sexual orientation, political affiliation, and other unique attributes. The individual differences, life experiences, knowledge, innovation, unique capabilities, and talent our employees bring to the workplace represent an essential part of our culture.

Job Title: Retail Associate

Department: Retail operations

Reports To: General Manager

Classification: Non-Exempt

EEO-1 Category: Laborers and Helpers

Safety Sensitive: No

Supervises: N/A

Job Summary

Our Retail Associates are the face of our mission to our customers and the community. They handle donated goods, process transactions, stock, merchandise, and maintain the sales floor. They must be customer/donor-focused, operate independently, and understand business demands.

Essential Job Duties

The Retail Associate will be trained to perform various duties and may be assigned to any store function at any time.

• Provide excellent service to customers and donors
• Perform register transactions accurately
• Maintain cash register stock levels
• Follow housekeeping standards
• Pull, price, rotate, size, and hang clothing
• Achieve sales quotas
• Follow sales procedures and correct quality issues
• Merchandise the sales floor
• Recover and organize store products
• Perform janitorial duties as needed
• Ensure proper product merchandising and categorization
• Process donations and maintain records
• Unload/load trailers and donation doors
• Prepare donation reports
• Sort, grade, price, and stage donations
• Transport stock within the store
• Manage time effectively to meet goals
• Contribute to team success
• Assist in equipment swapping and cardboard processing

Competencies
Adaptability, Managing Conflict, Stress Tolerance, Communication, Tenacity, Urgency

Education, Experience, And Credentials
Basic math skills, adherence to policies, punctuality, alignment with LLGI values

Knowledge, Skills, And Abilities
Respect for dignity and confidentiality, professionalism, clear communication, teamwork, diversity and inclusion awareness, ethical behavior, punctuality, and mission alignment

Physical Requirements
Lift/move up to 50 lbs, push/pull heavy loads, reach, bend, stand long periods, evaluate donations visually and by smell

Environmental Conditions
Work in warehouse environment with exposure to temperature extremes and allergens

Tools and Equipment
Cash registers, carts, shelving, PPE, forklifts, and other retail tools

Regular Contacts
LLGI staff, volunteers, vendors, public, donors, and service participants

Seniority level

• Entry level

Employment type

• Part-time

Job function

• Sales and Business Development

Industries

• Non-profit Organizations

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