RETAIL ASSOCIATE

NEG282 LLC; California; On-site; USD 30,000 - 40,000; Full time

Job summary

A hospitality company in California is seeking a customer service associate to assist guests with their needs while providing exceptional service. This role requires a high school diploma and a minimum of one year in retail, along with strong organizational and communication skills. Responsibilities include greeting customers, processing transactions, and maintaining store displays. Candidates must be dependable and capable of lifting up to 50 lbs as needed. Join our dedicated team to create memorable experiences for our guests.

Qualifications

• Excellent customer service skills are crucial for interacting with guests.
• Ability to handle cash transactions accurately and efficiently.
• Experience in retail sales and working with point of sale systems is preferred.

Responsibilities

• Greet and assist customers with friendly service.
• Answer customer inquiries related to park information.
• Maintain store displays and restock as needed.
• Process payments accurately using POS systems.

Skills

Strong organizational skills

Excellent communication skills

Ability to multi-task

Dependable

Education

High school diploma or equivalent

Job description

Death Valley Lodging Company (NEG282, LLC) is located in the heart of Death Valley National Park. We're just minutes away from the Mesquite Sand Dunes that are so spectacular when enjoyed under our internationally acclaimed night skies.

Summary of Position

Assist all guests and visitors of the Company with timely, efficient and professional service adhering to Company standards of ensuring an extraordinary hospitality experience.

Responsibilities

• Greet customers within 30 seconds of entering the store & provide friendly customer service
• Achieve and maintain product knowledge to assist customers with purchasing decisions
• Guide and direct customers to appropriate products of interest and answer related inquiries
• Assist customers with all park related inquiries (utilizing approved NPS interpretive information)
• Assist customers making selections by building customer confidence; offering suggestions and opinions
• Accurately total, process and collect payments from guests to include, but not limited to, using the point of sale system, handling money, processing credit and debit cards and making change
• Restock and maintain displays (labeling correctly as needed) per Company standards
• Participate in closing, opening procedures
• Strict adherence to all store policies
• Contribute to a positive environment where all employees trust and respect each other

Position Requirements

• Strong organizational skills and attention to detail
• Excellent communication skills to interact positively with others
• Ability to multi-task and perform well under pressure
• Display energy and enthusiasm when working with customers and fellow Associates
• Dependable to always be on time and on schedule
• Able to lift frequently up to 25 lbs. and occasionally up to 50 lbs. Position also involves frequent bending, twisting, lifting and squatting and up to 8 hours per day on feet in a fast paced environment.

Education and Experience

Education: High school diploma or equivalent

Experience: Demonstrated ability to handle general math

Minimum 1 year retail sales experience preferred Minimum 1 year experience with POS systems preferred

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.