Retail Associate

IMG Academy; Bradenton, Northern (FL, KY); On-site; USD 17,000 - 22,000; Full time

Job summary

IMG Academy is seeking a Retail Associate to greet customers, process sales at the register, and maintain floor standards on campus in Bradenton, FL. The role emphasizes strong customer service, merchandising, and accurate cash handling in a high-volume, athletic environment.

The successful candidate will provide excellent service aligned with IMG Academy's standards, assist with inventory and re-stocking, and collaborate with teammates to drive sales while delivering a positive customer

Qualifications

• One year of retail cash handling experience
• Excellent customer service skills
• Strong interpersonal skills to deal with business contacts
• Professional appearance and demeanor
• Effective communication skills, both written and oral
• Desire to work collaboratively with colleagues
• Excellent written and verbal communication skills

Responsibilities

• Greet all customers, rings sales on register, give correct change and sales receipt and bag merchandise.
• Maintain floor standards, customer service standards and utilizes selling skills.
• Assist with proper merchandising execution to maximize sales, earnings, and customer satisfaction.
• Assist in developing floor standards, visual merchandising, customer service standards, and sales techniques.
• Provide excellent service consistent with the property's core service standards and brand attributes.
• Maintain a clean and organized selling area, replenishes stock as needed.
• Follow cash handling procedures (including counting cash, checks, charges, etc. and completing settlement forms).
• Suggest items and quantities for re-order.
• Ability to assist with inventory and receiving product
• Adhering to all company policies, procedures and business ethic codes
• Other duties as assigned

Job description

Position Summary: TheRetail Associate - The Shopserve and sell to customers while achieving operational excellence.

Position Responsibilities

• Greet all customers, rings sales on register, give correct change and sales receipt and bag merchandise.
• Maintain floor standards, customer service standards and utilizes selling skills.
• Assist with proper merchandising execution to maximize sales, earnings, and customer satisfaction.
• Assist in developing floor standards, visual merchandising, customer service standards, and sales techniques.
• Provide excellent service consistent with the property's core service standards and brand attributes.
• Maintain a clean and organized selling area, replenishes stock as needed.
• Follow cash handling procedures (including counting cash, checks, charges, etc. and completing settlement forms).
• Suggest items and quantities for re-order.
• Ability to assist with inventory and receiving product
• Adhering to all company policies, procedures and business ethic codes
• Other duties as assigned

Knowledge, Skills and Abilities

• One year of retail cash handling experience
• Excellent customer service skills
• Strong interpersonal skills to deal with business contacts
• Professional appearance and demeanor
• Effective communication skills, both written and oral
• Desire to work collaboratively with colleagues
• Excellent written and verbal communication skills

Preferred Skills

• Bilingual

Physical Demands and Work Environment

• Ability to lift, move, push and pull equipment or boxes in excess of 40lbs.
• Should be able to handle outdoor temperatures for a reasonable period of time.
• Must be able to move around campus which includes gym, turf, fields, etc.
• Ability to work flexible hours to include nights, weekends and holidays is required

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