Retail Associate

Columbia Care; Aurora (CO); On-site; USD 24,796 - 30,307; Full time

Benefits offered by this job

Competitive wages

401K with company match

Paid holidays and vacation

Health, dental, vision insurances

Paid short-term disability

Job summary

Columbia Care is looking for a Retail Associate in Aurora, CO, responsible for providing guidance to patients with cannabis needs while ensuring exceptional customer care. The role requires 1-3 years of retail experience, excellent communication skills, and the ability to manage patient records effectively.

The position offers a competitive wage of $18.00/hr plus tips, alongside a comprehensive benefits package including health plans, 401K with company match, and paid time off.

Qualifications

• 1-3 years of experience in a retail operation or point of sales systems.
• Passionate about retail operations, compliance, and inventory control.
• Exceptional interpersonal and communication skills.

Responsibilities

• Ensure all intake forms and paperwork are completed as required.
• Provide exceptional customer care, promoting positive relations.
• Manage patient records and fulfill customer orders.

Skills

Customer Care

Consulting Skills

Interpersonal Skills

Communication Skills

Microsoft Office

Job description

Position Overview

The Retail Associate provides guidance and education to each patient with cannabis needs. They are responsible for providing customer care with empathy, compassion and professionalism. For living our vision, mission and values always, and ensuring customers receive the correct medicinal product that best benefits their needs.

Location

350 S Potomac St. Aurora, CO 80012

Compensation

$18.00/hr + tips & benefits

Other Information

FLSA status: Non‑Exempt

Travel %: 0

This position will remain open for at least one week, until 6/24/2026 but may remain open beyond that time.

Major Areas of Responsibility

• Ensures all intake forms and other paperwork is properly completed and filed correctly, then enters all appropriate information in company databases for future reference
• Confirms patient purchase limits prior to admission into the consultation area and dispensary
• Provide exceptional Customer Care by promoting and maintaining positive customer relations
• Respond to calls or emails from customers requesting product, training, and general information
• Management of patient records through the use of state and company database
• Maintenance and update of databases as needed
• Fulfillment of customer orders
• Responsible for the sales and promotion of all products
• Build and maintain a high level of integrity and trust for specific products

Minimum Qualifications

• 1-3 years of experience in a retail operation, point of sales systems and use of Microsoft office programs
• Must be passionate about handling all aspects of a retail operation, compliance and inventory control
• Excellent and effective consulting skills
• Exceptional interpersonal skills, including listening
• Excellent written and verbal communication in English
• Ability to detail and able to consistently follow up instructions as outlined
• Ability to organize and prioritize work
• MED badge required

Additional Abilities Required

While performing the duties of this job, the employee is required to stand, walk, or sit for extended periods of time, use hands to perform manual tasks, and lift or move up to 10 pounds (or more with assistance). Must be able to speak and communicate verbally with co-workers, customers, vendors, etc. The noise level in the work environment is usually moderate.

Note: Nothing in this job description restricts the company’s right to assign or reassign duties and responsibilities to this position at any time. Reasonable accommodations may be made in appropriate circumstances to enable individuals to perform the essential functions of the position.

Benefits

The Cannabist Company provides full‑time employees with an excellent benefits and compensation package including but not limited to competitive wages, paid holidays, vacation and sick time, 401K with company match, multiple health plan choices, dental, vision, pet and life insurances, 100% paid short‑term disability, optional long‑term disability insurance and more!