Retail Associate

Goodwill Industries Of Middle Ga; Augusta (GA); On-site; USD 24,000 - 28,000; Full time

Job summary

Goodwill Industries of Middle Georgia and the CSRA in Augusta, GA seeks a Retail Store Associate at Wrightsboro Retail - Augusta, GA 30909. The role involves greeting customers, processing donations, and selling donated goods to customers at our retail store and donation centers.

Salary is $12.00 per hour; shifts are available Any. This position supports our mission by providing friendly service, maintaining store appearance, handling cash, and following safety policies.

Qualifications

• High school diploma or GED preferred.
• Ability to perform basic math functions.
• Strong communication and interpersonal skills.
• Ability to push, pull, and lift up to 50 lbs with or without reasonable accommodations.
• Ability to work a full shift of at least 8 hours per scheduled workday.
• Flexibility to work a rotating schedule, including evenings and weekends, as assigned.

Responsibilities

• Greet and assist customers with merchandise selection; operate the store’s cash register and balance cash drawer.
• Maintain cleanliness and organization; ensure excellent customer service and escalate complaints as needed.
• Rotate merchandise and assist in display setup and presentation; cross-train in other workstations.
• Assist in loading and unloading donation trailers; support truck operations where applicable.
• Follow safety and security policies and procedures.

Skills

Basic math

Communication

Interpersonal skills

Flexibility

Education

High school diploma or GED

Job description

Overview

Goodwill Industries of Middle Georgia and the CSRA (Goodwill) is a nonprofit organization serving individuals with disabilities and other barriers to employment. The Retail Store Associate position is located at Wrightsboro Retail - Augusta, GA 30909. Salary is $12.00 per hour. Shifts: Any. This role supports the mission by collecting, processing, and selling donated goods to customers at retail stores and donation centers. It is ideal for individuals who take pride in quality work, enjoy a fast-paced, team-oriented environment, and want to contribute to the community.

Responsibilities

• Floor responsibilities: Greet and assist customers with merchandise selection; operate the store’s cash register in compliance with policies; balance cash drawer at end of shift; maintain cleanliness and organization; ensure excellent customer service and escalate complaints as needed; rotate merchandise and record rotation numbers; assist in display setup and merchandise presentation; cross-train in other workstations; perform other duties as assigned by the manager.
• Serve as a role model and instructor in the subject of “work” for individuals in Goodwill training or job placement programs; demonstrate a strong work ethic and passion for quality.
• Follow all safety and security policies and procedures.
• Maintain safety standards and a secure working environment; cross-train in other workstations as needed.
• Assist in loading and unloading donation trailers; assist truck drivers with donations operations where applicable.

• Production responsibilities: greet and assist donors; ensure paperwork is completed accurately; pre-sort donations; assess merchandise quality and prepare items for the sales floor; remove and dispose of unsellable items; accurately record production and rotation numbers; maintain workplace cleanliness and organization; escalate donor concerns appropriately; rotate merchandise as required; perform other duties as assigned by the manager.

Qualifications

• High school diploma or GED preferred.
• Ability to perform basic math functions.
• Strong communication and interpersonal skills.
• Ability to push, pull, and lift up to 50 lbs with or without reasonable accommodations.
• Ability to work a full shift of at least 8 hours per scheduled workday.
• Flexibility to work a rotating schedule, including evenings and weekends, as assigned.

______________________________________________________________________________________________

The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and working conditions. Job duties may vary depending on specific work requirements or projects in other areas. Goodwill Industries of Middle Georgia and the CSRA reserves the right to modify or waive position requirements at its discretion.