Retail Associate

Columbia Sportswear; Asheville (NC); On-site; USD 60,000 - 80,000; Part time

Job summary

Join a dynamic team at a forward-thinking retail company where you can grow and thrive! As a Retail Associate, you'll play a crucial role in creating memorable customer experiences while supporting the store's mission of connecting active people with their passions. Your responsibilities will include maintaining store standards, processing transactions, and engaging with customers to meet their needs. This role offers flexible schedules and opportunities for advancement, making it an exciting opportunity for those passionate about retail and customer service. Come be a part of a fun and energetic team dedicated to excellence!

Benefits

Employee Discounts

Wellness Time Off

Employee Assistance Programs

Qualifications

• 2 years of experience in retail or customer service roles.
• Ability to operate POS systems and manage inventory efficiently.

Responsibilities

• Maintain store appearance and assist with visual merchandising.
• Perform cash register transactions and support loyalty programs.
• Respond to consumer inquiries and assist with buying decisions.

Skills

Customer Service

Cash Register Operations

Inventory Management

Communication Skills

Education

High School Diploma or GED

Tools

Point of Sales (POS) Systems

Retail Software Tools

Job description

$15 per hour
Hiring 16 + years old
Flexible work schedules with opportunities for advancement.
Wellness time off to support your health and wellness journey.
Employee Discounts from all our brands including Columbia, prAna, Sorel, and Mountain Hardwear.
Employee Assistance Programs (EAP) provide access to free mental health services, financial services, discounts on fitness programs, and more!
Fun, engaging, energetic team focused on helping you grow!

ABOUT THE POSITION

With over 430 retail stores worldwide, our associates are essential to our business. From ensuring product availability on the sales floor to creating eye-catching visual displays to addressing customer inquiries to running an efficient checkout process, our associates create memorable customer experiences while simultaneously assisting the Store Leadership team in supporting Columbia Sportswear Company’s mission of “Connecting Active People with Their Passions.” As a Retail Associate, you will represent our Company, Brands, and products to our consumer. You will serve consumers and share product information to help consumers find products that match their needs. Retail Associates support the flow of products into the store and onto the sales floor to ensure product representation and accessibility to our consumers. You will contribute to store profitability through accurate and efficient process execution and assist the Store Leadership Team in supporting our company mission: "Connecting Active People with Their Passions."

HOW YOU’LL MAKE A DIFFERENCE

• Maintain store and visual merchandising, cleanliness, and safety standards; retrieves merchandise from stock room and other inventory locations to restock the sales floor.
• Performs cash register transactions (e.g., sales, returns, and exchanges) efficiently and accurately; connects consumer to the company loyalty programs.
• Contributes to the profitability of the store by receiving and processing incoming and outgoing products accurately and efficiently.
• Serves consumers by responding to consumer questions regarding product features, benefits, and availability; asks questions to understand consumer’s needs related to merchandise and assists with buying decisions. Supports Columbia Sportswear Company values to enhance the consumer experience and teamwork with their fellow employees.
• Acquires necessary knowledge about products, policies, procedures, and programs to execute day-to-day operations.

YOU HAVE

• No specific education required (High School Diploma or GED preferred).
• 2 (or less) years of experience in a position or specialization.
• Experience interacting with and serving consumers.
• Skill operating Inventory and Point of Sales (POS) systems, and various other retail software tools.
• 16 years of age or older.

JOB CONDITIONS

• Frequently in a more active environment (i.e., requires the ability to constantly move about) that can be physical or strenuous (frequently adjusting/moving items weighing up to 40 lbs.), may frequently use specialized equipment, may have exposure to dust and noise.
• Occasionally requires the ability to work in a place.
• Ability to communicate clearly with others.
• Availability to work a flexible retail schedule, which may change seasonally and in response to location-specific business trends or forecasts. All local, state, and federal laws are adhered to when evaluating your availability.

This job description is not meant to be an all-inclusive list of duties and responsibilities, but constitutes a general definition of the position's scope and function in the company.