Retail Assistant - WHSmith WHSmith · Scotch Corner

Moto; Richmond (VA); On-site; Full time

Job summary

Join a leading motorway services company as a Retail Assistant and be part of a vibrant team delivering exceptional customer service! You won't need prior experience, as full training will be provided. Enjoy benefits like up to 60% discounts at various popular brands, an annual bonus, and opportunities for personal development. Check your transport access before applying to join this dynamic work environment.

Benefits

Up to 60% colleague discount

Annual bonus scheme

Enhanced benefits including pension and sick pay

Weekly pay

Funded qualifications for development

Qualifications

• No prior experience required; enthusiasm is essential.
• Willingness to learn and adapt.

Responsibilities

• Serving customers in a timely manner.
• Maintaining stock levels and cleanliness.
• Handling tills and customer inquiries.

Skills

Customer Service

Enthusiasm

Job description

£12.25 per hour

Address: Scotch Corner Services, Junction of A1 and A66, Middleton Tyas Lane, Richmond, DL10 6PQ

Joining moto is easy, we’re not seeking colleagues with years of customer service experience in hospitality or retail, we’re just looking for enthusiastic people to be part of our amazing team, delivering WHSmith’s handy range travel essentials and exceptional customer service as we transform the UK’s rest stop experience.

Don’t worry about the skills, we’ll teach you everything you need to know.

What we offer our Retail Assistants:

• Up to £440 annual bonus scheme
• Up to 60% colleague discount for you, family, and friends with brands such as Costa Coffee, Pret A Manger, M&S Simply Food, Burger King, Greggs, KFC, WHSmith and more… so nothing has to COSTA fortune at work.
• Enhanced benefits, including pension, sick pay, maternity, paternity, and life assurance
• Fabulous development opportunities including funded qualifications
• Weekly Pay

What you will be doing as a Retail Assistant:

• Serving customers in a timely manner
• Receiving deliveries and stock replenishment
• Providing exceptional customer service

• Maintaining stock levels by replenishing displays and fridges

• Handling customer enquiries
• Operating tills and handling cash
• Maintaining standards around product quality and cleanliness

Being a motorway services area means some of our sites will have either limited or no access through public transport, so please ensure to check that you are able to access the site before applying.

Similar roles might include team member, retail assistant, general or a customer service assistant, you might even be looking for a career change as a carer, cleaner or a warehouse assistant, we’d love to hear from you!

Hourly rates of pay may differ for under 18’s

*Please note internally this role is called Customer Service Assistant.

*Annual bonus scheme equivalent to 1 week's salary based on average hours worked (define period)

Where our customer’s journey pauses, yours just begins.

Apply today

INDLP