Retail Assistant Store Manager-WESTFIELD VALLEY FAIR

Bath & Body Works, Inc.; Santa Clara (CA); On-site; Full time

Job summary

An established industry player is seeking a Retail Assistant Store Manager to enhance customer experiences and drive sales at a vibrant retail location. In this role, you will partner with the Store Manager to attract and develop top talent while fostering a customer-centric culture. Your leadership will inspire associates to achieve high performance and build lasting customer relationships. This dynamic position offers a chance to thrive in a supportive environment that values diversity and inclusion. If you're passionate about retail and committed to excellence, this opportunity is perfect for you.

Benefits

On-demand access to earned wages through DailyPay

Tuition-free education through Guild

40% merchandise discount

Competitive compensation and bonus programs

No-cost mental health support

Opportunity for paid time off

Qualifications

• Experience leading teams in a customer-focused retail environment.
• Strong communication and coaching abilities to enhance team performance.

Responsibilities

• Attract, hire, and develop top talent to build a strong team.
• Drive sales performance and deliver exceptional customer experiences.
• Maintain policies while ensuring a safe and engaging store environment.

Skills

Team Leadership

Customer Service

Sales Management

Communication Skills

Coaching

Education

High School Diploma or GED

Job description

Retail Assistant Store Manager - WESTFIELD VALLEY FAIR

Join to apply for the Retail Assistant Store Manager - WESTFIELD VALLEY FAIR role at Bath & Body Works.

Base Pay Range

$26.25/hr - $38.25/hr

Description

At Bath & Body Works, everyone belongs. We are committed to creating a diverse, equitable, and inclusive culture focused on delivering exceptional fragrances and experiences to our customers. Our store leaders are the front line of our field leadership team: they’re retail and customer-savvy, dedicated brand ambassadors who thrive on the connections we make with our customers. As an Assistant Store Manager, you will work in partnership with the Store Manager to develop outstanding associates, deliver exceptional customer experiences, and positively impact growth across Bath & Body Works.

Responsibilities

• Attract, hire, develop, inspire, and retain top talent.
• Teach, coach, and train to improve the success and selling potential of all associates.
• Effectively lead and drive high performance of all associates.
• Set and reinforce clear performance expectations and accountability.
• Build a highly satisfied and loyal customer base through engagement and conversion.
• Meet payroll targets by ensuring appropriate sales floor coverage.
• Implement and sustain magazine direction to optimize business.
• Lead the focus on delivering emotionally engaging customer experiences.
• Partner with sales leadership to support action plans that optimize results.
• Maintain policies and procedures.
• Incorporate asset protection and safety messages into daily operations.

Qualifications

• Prior experience in leading teams in a customer-based sales environment.
• Proven track record driving sales results.
• Strong communication skills and ability to foster a customer-centric culture.
• Able to provide in-the-moment coaching to associates.
• Availability for varied weekly shifts including weekends and peak periods.
• Prior sales management experience preferred.

Education

• High School Diploma or GED Certificate.

Core Competencies

• Lead with Curiosity & Humility.
• Build High Performing Teams.
• Influence & Inspire with Vision & Purpose.
• Observe, Engage & Connect.
• Strive to Achieve Operational Excellence.
• Deliver Business Results.

Benefits

Bath & Body Works associates are the heart of our business. That’s why we're proud to offer benefits that empower you to Dream Bigger & Live Brighter. Benefits for eligible associates include:

• On-demand access to your earned wages through DailyPay.
• Tuition-free education offered in partnership with Guild.
• 40% merchandise discount and free products.
• Competitive compensation and bonus incentive programs.
• No-cost mental health and wellbeing support.
• Opportunity for paid time off and family benefits.

We will consider all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with applicable laws.

We are an equal opportunity and affirmative action employer. We do not make employment decisions based on an individual’s race, color, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, marital status, pregnancy, genetic information, protected veteran status, or any other legally protected status.

Application window will close when all roles are filled.

Seniority Level

Mid-Senior level

Employment Type

Full-time

Job Function

Training, Management, and Customer Service

Industries

Retail and Manufacturing