Retail Assistant Store Manager-VALLEY VIEW MALL

Bath & Body Works, Inc.; Roanoke (VA); On-site; USD 35,000 - 55,000; Full time

Job summary

An established industry player is seeking a Retail Assistant Store Manager to join their dynamic team. This role involves partnering with the Store Manager to lead a team of associates, enhance customer experiences, and drive sales growth. The ideal candidate will have a passion for retail and a proven track record in sales management. You will play a crucial role in fostering a customer-centric culture and developing talent within the store. With a commitment to diversity and inclusion, this company offers a supportive environment where you can thrive and make a positive impact in the community.

Benefits

DailyPay access to earned wages

Tuition-free education

40% merchandise discount

Performance-based compensation

Mental health and wellbeing support

Paid time off

Paid maternity and parental leave

Qualifications

• Experience leading teams in a retail sales environment.
• Strong communication skills and customer-centric approach.

Responsibilities

• Attract, hire, and develop top talent for the store.
• Drive sales results and maintain high-performance standards.
• Deliver exceptional customer experiences and manage store operations.

Skills

Customer Service

Sales Management

Team Leadership

Communication

Coaching

Education

High School Diploma or GED

Job description

Retail Assistant Store Manager-VALLEY VIEW MALL

Join to apply for the Retail Assistant Store Manager-VALLEY VIEW MALL role at Bath & Body Works

Description
At Bath & Body Works, everyone belongs. We are committed to creating a diverse, equitable and inclusive culture focused on delivering exceptional fragrances and experiences to our customers. We focus on recruiting, retaining, and advancing diverse talent where our associate population is as diverse as the communities we serve, live and work. In addition, we work to improve our communities and our planet in a way that will make us proud for years to come because we believe the world is a brighter, happier place when everyone has access to the things that make them happy.

Our store leaders are the front line of our field leadership team: they’re retail and customer-savvy, dedicated brand ambassadors and thrive on the connections we make with our customers. As an Assistant Store Manager you will enjoy the opportunity to work in partnership with the Store manager to develop outstanding associates, deliver exceptional and consistent customer experiences, and positively impact growth across Bath & Body Works.

Responsibilities

• Attract, hire, develop, inspire, and retain top talent
• Teach, coach, and train to improve the success and selling potential of all associates
• Effectively and fairly lead and drive high-performance of all associates.
• Set and reinforce clear and concise performance expectations, results goals, and accountability with all associates
• Build highly satisfied and loyal customer base through engagement, conversion and gathering customer phone and e-mail information
• Meet payroll targets by ensuring appropriate sales floor coverage and maintaining a selling focus
• Implement and sustain magazine direction to optimize business and bring the product story to life
• Consistently lead the focus on delivering emotionally engaging customer experiences while implementing sales strategies
• Partner with the members of the sales leadership team to support action plans that optimize results and ensure effective execution of operational activities
• Maintain policies and procedures
• Incorporate asset protection and safety messages into daily operations

Qualifications

• Prior experience in leading teams in a customer-based sales environment
• Proven track record driving sales results
• Strong communication and ability to foster a customer centric selling culture
• Able to provide in the moment coaching to associates
• Availability for varied weekly shifts including weekend, closing and peak periods
• Prior sales management experience preferred

Education

• High School Diploma or GED Certificate

Core Competencies

• Lead with Curiosity & Humility
• Build High Performing Teams for Today & Tomorrow
• Influence & Inspire with Vision & Purpose
• Observe, Engage & Connect
• Strive to Achieve Operational Excellence
• Deliver Business Results

Benefits
Bath & Body Works associates are the heart of our business. That’s why we're proud to offer benefits that empower you to Dream Bigger & Live Brighter. Benefits for eligible associates include:

• On-demand access to your earned wages through DailyPay! This optional benefit allows you access your pay when you need it … daily, weekly or whenever a need arises.
• Tuition-free education offered in partnership with Guild from more than 140 programs across 30+ colleges and universities. Plus, scholarship opportunities to attend post-secondary education through the BBW Scholarship Fund.
• 40% merchandise discount and free product that encourages you to come back to your senses!
• Competitive, performance-based compensation and bonus incentive programs for sales leadership positions.
• No-cost mental health and wellbeing support for all associates. Plus, robust health, dental, vision and life insurance options for full-time associates.
• Opportunity for paid time off and additional family benefits including paid maternity and parental leave.

We are an equal opportunity and affirmative action employer. We do not make employment decisions based on an individual’s race, color, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, marital status, pregnancy, genetic information, protected veteran status or any other legally protected status, and we comply with all laws concerning nondiscriminatory employment practices. We are committed to providing reasonable accommodations for associates and job applicants with disabilities. We only hire individuals authorized for employment in the United States.

Application window will close when all role(s) are filled.

Category: Store: Management

Seniority level: Mid-Senior level

Employment type: Full-time

Job function: Training, Management, and Customer Service

Industries: Retail and Manufacturing