Retail Assistant Store Manager (Torrance, CA)

New Balance; Torrance (CA); On-site; USD 80,000 - 100,000; Full time

Job summary

A leading company in the sports apparel industry is seeking a Retail Assistant Store Manager for their Torrance location. The successful candidate will support sales goals, train staff, and ensure customer satisfaction while embodying the core values of integrity and teamwork. This role requires a minimum of 2 years of retail experience and offers a competitive salary along with comprehensive benefits.

Benefits

Medical, dental, vision insurance

401K options

Tuition reimbursement

Lifestyle reimbursements

Parental leave

Qualifications

• 2 years’ retail experience required.
• Proficiency with POS systems and Microsoft Office.
• Ability to lift 50 lbs with assistance.

Responsibilities

• Support sales goals and operational duties.
• Train and develop staff.
• Assist with payroll and scheduling.

Skills

Customer Service

Team Leadership

Sales Knowledge

Inventory Control

Education

B.A. in Business Administration

Tools

POS Systems

Microsoft Office

Job description

Retail Assistant Store Manager (Torrance, CA)

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Direct message the job poster from New Balance

Since 1906, New Balance has empowered people through sport and craftsmanship to create positive change in communities around the world. We innovate fearlessly, guided by our core values and driven by the belief that conventions were meant to be challenged. We foster a culture in which every associate feels welcomed and respected, where leaders and creatives are inspired to shape the world of tomorrow by taking bold action today.

JOB MISSION:

The role of a Retail Assistant Store Manager is to support the sales goals and operational duties of the Store Manager. They also help hire, train, and develop staff while cultivating a culture that reflects the core values of New Balance (integrity, teamwork, and total customer satisfaction). In the absence of the Store Manager, the ASM steps into their shoes and runs the store.

MAJOR ACCOUNTABILITIES:

• Create and maintain a "Total Customer Satisfaction" culture
• Help your Store Manager hit financial marks and operational objectives
• Collaborate with Store Manager and District Manager to execute strategic sales plans
• Be a leader! Coach and develop your staff; their success = your success
• Help coordinate volunteer opportunities to build our brand within the communities we serve
• Assist with processing payroll and writing schedules for store associates
• Step up to lead the team when Store Manager is unavailable

REQUIREMENTS FOR SUCCESS:

• Must be 18 years of age or older.
• 2 years’ retail experience (some stores in higher volume areas may require more)
• B.A. in Business Administration or related field preferred
• Proficiency with POS systems and Microsoft Office
• Knowledge of retail operations such as sales, customer service, merchandising, inventory control, store budget preparation, and loss prevention
• Demonstrated ability to lead and be part of a team
• Willingness to work a flexible schedule to meet the demands of a thriving retail business, which may entail working on weekends and holidays
• Ability to lift 4 lbs. constantly; lift maximum 8 lbs. occasionally; kneel or squat frequently; move boxes of product up to 50 lbs (with assistance if necessary); stand for extended periods of time; climb ladders occasionally; frequently climb and descend stairs (depending on location)

California Only Pay Range: $24.19 - $36.28 Hourly (actual base pay varies based on relevant experience, role tenure, internal equity, geographic location, and more.)

Our products are only as good as the people we hire, so we make sure to hire the best and treat them accordingly. New Balance offers a comprehensive benefits package including medical, dental, vision, life insurance, and 401K options. We also provide additional perks like online learning, tuition reimbursement, student loan support, mentorship programs, lifestyle reimbursements, vacations, holidays, and parental leave to promote work-life balance.

Additional benefits for temporary and part-time associates include:

• Temporary associates: medical, dental, vision, and associate discounts
• Part-time associates: 401K, short-term disability, lifestyle reimbursement, and discounts

Equal Opportunity Employer

We provide equal employment opportunities without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, veteran status, or other protected categories.