Retail Assistant Store Manager- Oak Park

Lovisa; Overland Park (KS); On-site; USD 40,000 - 55,000; Full time

Job summary

A leading retail company is seeking an energetic Assistant Store Manager for their Overland Park location. The role involves leading the team to deliver excellent customer service, managing daily operations, and fostering a positive shopping environment. Candidates should have strong leadership skills and a passion for retail to successfully motivate the team and meet business goals.

Qualifications

• 2+ years retail management experience.
• Strong problem-solving and decision-making abilities.
• Excellent interpersonal and communication skills.

Responsibilities

• Support Store Manager in training and developing staff.
• Assist in recruiting and hiring new team members.
• Drive sales performance through motivation and leadership.

Skills

Problem-Solving

Interpersonal Skills

Communication

Leadership

Customer Service

Job description

Assistant Store Manager Position Summary : We are seeking a dynamic Assistant Store Manager to help lead our retail team in delivering exceptional customer experiences while supporting daily operations and achieving business goals.

Key Responsibilities :

Leadership & Team Development

• Support Store Manager in training, coaching, and developing store associates
• Foster effective communication across all team members
• Lead by example in providing outstanding customer service
• Assist in recruiting, hiring, and onboarding new team members
• Drive sales performance through team motivation and leadership
• Execute operational procedures including opening / closing protocols
• Manage inventory control and stockroom organization
• Oversee accurate processing of shipments and merchandise flow
• Monitor and maintain shrink prevention measures
• Ensure store meets visual merchandising standards

Customer Experience

• Create an engaging shopping environment
• Resolve customer concerns professionally and efficiently
• Maintain store appearance and cleanliness
• Lead team in delivering personalized service

Administrative Duties

• Support payroll management and scheduling
• Maintain accurate financial records and reports
• Ensure compliance with company policies and procedures
• Assist with loss prevention initiatives

Required Qualifications :

• 2+ years retail management experience
• Strong problem-solving and decision-making abilities
• Excellent interpersonal and communication skills
• Demonstrated leadership capabilities
• Passion for retail and fashion
• Ability to work in a fast-paced environment
• Flexible availability including evenings, weekends, and holidays
• Physical ability to perform tasks like standing, lifting, and moving merchandise
• Embody company values and culture
• Maintain professional appearance and attitude
• Act as a brand ambassador both in-store and in the community
• Stay current with fashion trends and product knowledge

Brand Representative

KEY MEASURES AND ACCOUNTABILITIES

Key Performance Indicator

• Cash Variance Reporting
• Weekly on Friday's
• Variance investigations
• Any variance above $50.00
• Within 48 hours
• Day 3 of EOM week
• Monthly Turnover reporting
• By 7th of each month
• Balance Sheet reconciliations
• Day 10 of EOM week

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Retail Assistant Store Manager • Overland Park, KS, US