Retail Assistant Store Manager- Mall of Georgia

Lovisa Pty Ltd; Buford (GA); On-site; USD 40,000 - 55,000; Full time

Job summary

A leading retail fashion brand in Buford, Georgia is seeking an enthusiastic Assistant Store Manager to enhance customer experiences and oversee daily operations. This role includes supporting the Store Manager, driving sales performance, and leading a team. Candidates should have over two years of retail management experience and strong leadership skills. Flexible availability is necessary, along with a passion for retail and fashion. Join a team that values outstanding customer service and personal development.

Qualifications

• 2+ years retail management experience.
• Excellent interpersonal and communication skills.
• Demonstrated leadership capabilities.

Responsibilities

• Support Store Manager in training and developing store associates.
• Drive sales performance through team motivation.
• Resolve customer concerns professionally.

Skills

Problem-solving

Interpersonal skills

Leadership

Communication

Customer service

Job description

Assistant Store Manager Position Summary: We are seeking a dynamic Assistant Store Manager to help lead our retail team in delivering exceptional customer experiences while supporting daily operations and achieving business goals.

Key Responsibilities

• Support Store Manager in training, coaching, and developing store associates
• Foster effective communication across all team members
• Lead by example in providing outstanding customer service
• Assist in recruiting, hiring, and onboarding new team members

Sales & Operations

• Drive sales performance through team motivation and leadership
• Execute operational procedures including opening/closing protocols
• Manage inventory control and stockroom organization
• Oversee accurate processing of shipments and merchandise flowli>
• Monitor and maintain shrink prevention measures
• Ensure store meets visual merchandising standards

Customer Experience

• Create an engaging shopping environment
• Resolve customer concerns professionally and efficiently
• Maintain store appearance and cleanliness
• Lead team in delivering personalized service

Administrative Duties

• Support payroll management and scheduling
• Maintain accurate financial records and reports
• Ensure compliance with company policies and procedures
• Assist with loss prevention initiatives

Required Qualifications

• 2+ years retail management experience
• Strong problem-solving and decision‑making abilities
• Excellent interpersonal and communication skills
• Demonstrated leadership capabilities
• Passion for retail and fashion
• Ability to work in a fast‑paced environment
• Flexible availability including evenings, weekends, and holidays
• Physical ability to perform tasks like standing, lifting, and moving merchandise
• Embody company values and culture
• Maintain professional appearance and attitude
• Act as a brand ambassador both in-store and in the community
• Stay current with fashion trends and product knowledge