Retail Assistant Store Manager Malibu

Vuori, Inc; Malibu (CA); On-site; USD 32,000 - 36,000; Full time

Benefits offered by this job

Health Insurance

Paid Time Off

Employee Discount

401(k)

Job summary

Vuori, Inc is seeking a Retail Assistant Store Manager in Malibu to support the Store Manager in leading the sales team, delivering an unforgettable customer experience, and upholding Vuori’s brand values.

You will own daily store operations, coach the team, manage inventory and visual merchandising, and ensure punctuality and high customer service standards. The role requires flexible shifts, weekend availability, and a proactive, growth-minded approach.

Qualifications

• Must be available for 8-hour shifts, 5 days/week including at least one weekend day.
• Leads by example with punctuality and dependable attendance.
• Ability to build relationships with customers and colleagues.
• Customer service expert who creates experiences and handles concerns proactively.
• Able to prioritize multiple tasks in a fast-paced environment.
• Quickly learn new procedures and processes.
• Strong organizational and follow-through skills.
• Excellent communication and interpersonal skills.
• High level of ownership, accountability and initiative.
• Eager to develop new skills and accept feedback.

Responsibilities

• Create an unforgettable customer experience by engaging customers and conveying Vuori’s brand values.
• Lead the sales floor and team to ensure top customer experiences as priority.
• Prepare fitting rooms, help with sizes, and provide honest, knowledgeable feedback on merchandise.
• Build lasting relationships with customers through product details, new arrivals, replenishment, and events.
• Stay informed on what’s new and best sellers and share insights with customers and team.

Skills

Leadership

Punctuality

Relationship building

Customer service

Multitasking

Procedures learning

Organization

Communication

Ownership

Feedback receptiveness

Job description

Job Description

The role of Retail Assistant Store Manager at Vuori is to help the Retail Store Manager lead the retail sales team by for example, forging connections with customers while communicating Vuori’s brand values through insightful product knowledge and a happy, optimistic outlook. Also, encouraging the team on how to maintain Vuori’s standards in retail sales and customer experiences.

Create an unforgettable customer experience

• Works with the sales team to ensure each customer receives the best experience possible.
• Takes ownership of the sales floor and sales team to ensure customer experience is the first priority.
• Prepare the fitting rooms, find sizes, and provide honest knowledgeable feedback to customers regarding merchandise style and fit.
• Forge lasting relationships with customers by engaging with them about product details, new product and replenishment and invite them to upcoming events.
• Be knowledgeable on what’s new and what’s selling well and shares with both the customer and team.

Be the business

• Leads the team on the day to day operations of the store when the Store Manager is not in.
• Motivates the sales team and achieves sales goals in a team-based commission environment.
• Seek new product knowledge in the broader fashion landscape and active-wear specifically to serve as an expert for the customer.
• Leads the team in the completion of projects while keeping the focus on customer experience.
• Communicating inventory needs to support the business goal.

Leadership/Ownership

• Assists the Store Inventory Lead in the processing of all shipments of product, as well as inventory management.
• Works with Retail Store Manager on daily maintenance, sales strategy, community and team management to ensure the business runs smoothly and successfully.
• Leads the team in daily maintenance of the store including restocking product, maintaining visual merchandising and cleaning.
• Utilizes the utmost responsibility, attention to protocol and safety standards in closing/opening the store daily.
• Under the guidance of the Retail Store Manager, encourages employees to give 100%, adhere to punctuality and role responsibilities at all times

Operations

• Completes weekly manual restock and sends report to inventory management.
• Completes weekly cycle counts.
• Assists in processing weekly shipments.
• Ensures all store supplies are stocked and communicates needs on a monthly basis.
• Processes all online returns and defective products as needed and ships to the warehouse.
• Ensures all restock and destock is handled on a daily basis.
• Assists in keeping the backroom clean and bins organized.
• Manages the Aloha displays; refreshed and restocked weekly.
• Manages the mannequin refresh and checking one offs.
• Ensures all merchandising standards are happening on the floor.

Qualifications: Qualifications

• Available morning and/or evening, work 8 hour shifts, 5 days/week, available at least 1 weekend day.
• Must be a leader in punctuality and attendance, adhering to scheduled shifts.
• Ability to develop relationships with customers and colleagues.
• A customer service expert, creates experiences and develops relationships with customers, embraces the social aspect of sales and the ability to positively and proactively handle customer concerns.
• Ability to prioritize multiple tasks in a fast-paced environment.
• Ability to quickly learn new procedures and processes.
• Strong organizational skills and follow through skills.
• Excellent communication and interpersonal skills.
• High level of ownership, accountability and initiative.
• Eager to develop new skills and responsive to feedback.

Additional Information

Pay Range: $23-$26

Benefits:

• Health Insurance
• Paid Time Off
• Employee Discount
• 401(k)

All your information will be kept confidential according to EEO guidelines.

Compensation: $23-$23