Retail Assistant Store Manager - Greenway

The Salvation Army USA Western Territory; Phoenix (AZ); On-site; USD 35,000 - 55,000; Full time

Job summary

Join a dedicated Retail Team at a forward-thinking organization committed to making a difference in the community. As an Assistant Store Manager, you'll play a vital role in enhancing customer service and driving operational success at the Greenway Thrift Store. This position not only offers opportunities for career growth but also allows you to develop essential skills in teamwork and problem-solving. With a flexible schedule and a range of employee benefits, this role is perfect for those looking to make a positive impact while advancing their career in retail management.

Benefits

Career growth opportunities

Paid time off

Employee discounts

Referral bonuses

Monthly management incentive bonuses

Medical, Dental, and Vision insurance

Retirement plan

AFLAC

Employee Assistance Program (EAP)

Qualifications

• Minimum of 2 years retail management or supervisory experience.
• Effective communication skills with management, staff, customers, and donors.

Responsibilities

• Partnering with the Store Manager in daily store operations.
• Managing store operations in the absence of the Store Manager.
• Providing coaching, training, and development for store employees.

Skills

Customer Service

Problem-Solving

Teamwork

Communication

Retail Management

Education

High School diploma or GED

Tools

POS Systems

Job description

ABOUT THE ARC

The Salvation Army (TSA) Adult Rehabilitation Center (ARC) is a no-fee program designed to assist men and women in completing our rehabilitation program. We value the contributions of our employees in maintaining effective programs and depend on their diligence and dedication.

ABOUT OUR RETAIL TEAM

Join the dedicated Retail Team at The Salvation Army! Help us serve and impact our community through our Do The Most Good initiative at the Greenway Thrift Store, which supports the Adult Rehabilitation Program. This role offers an opportunity to enhance customer service, problem-solving, and teamwork skills while contributing to our program's success.

EMPLOYEE BENEFITS OFFERED

• Career growth opportunities
• Paid time off
• Employee discounts
• Referral bonuses
• Monthly management incentive bonuses
• Medical, Dental, and Vision insurance
• Retirement plan
• AFLAC
• Employee Assistance Program (EAP)

POSITION: ASSISTANT STORE MANAGER

As an enthusiastic and hardworking Assistant Store Manager, you will be responsible for:

• Partnering with the Store Manager in daily store operations.
• Managing store operations in the absence of the Store Manager.
• Providing coaching, training, and development for store employees.
• Maintaining good relations with customers, donors, and the community; resolving complaints efficiently.
• Communicating personnel issues to management; issuing disciplinary warnings, conducting employee evaluations, and setting goals in coordination with HR and District Sales Manager.
• Maintaining store standards, inventory levels, and back room processing efficiency.
• Safeguarding cash and banking procedures.
• Ensuring safety measures and loss prevention protocols are followed.
• Performing additional duties as assigned by management.

QUALIFICATIONS

• High School diploma or GED required.
• Minimum of 2 years retail management or supervisory experience.
• Proficiency in POS and cash handling operations.
• Valid driver’s license and proof of insurance.
• Ability to pass background checks including criminal and sex offender registry.
• Effective communication skills with management, staff, customers, and donors.

PHYSICAL DEMANDS

• Ability to sit, walk, stand, bend, squat, climb, kneel, and twist regularly.
• Ability to grasp, push, pull objects weighing up to 50 lbs.
• Ability to perform repetitive motions and work with or without reasonable accommodations.

SCHEDULE

Stores operate 7 days a week. Schedules are flexible, including evenings, weekends, and holidays, to ensure adequate coverage. Full-time employees may be scheduled for any shift.

The Salvation Army complies with all COVID-19 safety regulations, including vaccination requirements, with accommodations for religious or medical exemptions.