Retail Assistant Store Manager - Full Time - Westport - Westport, CT

Swarovski Group; Westport (CT); Vor Ort; USD 52.000 - 76.000; Vollzeit

Benefits dieser Stelle

Exclusive employee discounts on Swarov

Paid volunteering leave

Global employee assistance program

Comprehensive training and development

Zusammenfassung

Swarovski Westport is seeking an Assistant Store Manager to lead a high-performing luxury retail team. You will role model exceptional service, drive sales, and ensure a top-tier brand experience for customers in Westport, CT.

You will coach and onboard team members, support recruitment and development, and oversee store operations, including inventory and cash handling. This role requires 1–2 years in multicultural retail with a commercial mindset.

Qualifikationen

• 1–2 years of experience in a multicultural retail environment.
• Luxury fashion, cosmetics, or lifestyle brands experience is preferred.
• Leadership and coaching experience.
• Excellent customer service skills and digital proficiency.
• Responsible, ownership-minded team player with commercial focus.

Aufgaben

• Act as a role model, delivering outstanding customer service and brand experience.
• Coach, motivate, and onboard team members to maximize performance.
• Support recruitment, talent development, and employee relations.
• Drive sales and support monthly plans and targets.
• Oversee store operations, including inventory, cash handling, and compliance.
• Step in for the Store Manager as needed.

Kenntnisse

Leadership

Coaching

Customer service

Digital proficiency

Commercial mindset

Jobbeschreibung

## Retail Assistant Store Manager - Full Time - Westport - Westport, CTApply: Westport, CT,USA: Full time: Posted Yesterday: R-117642At Swarovski, your ideas are valued, your leadership is empowered, and your work helps build teams that deliver brilliance and create luxury moments every day. Ready to take the next step in your retail career with one of the most iconic brands in fashion and design? Join our retail team and help shape an environment where people grow, customers feel inspired, and performance sparkles. As an Assistant Store Manager, you’ll be a Swarovski advocate, supporting a positive work environment, delivering exceptional customer experiences, and driving commercial results. You’ll coach and empower your team, act as a role model, and help shape the store’s success every day.**About the Job*** Act as a role model, delivering outstanding customer service and brand experience* Coach, motivate, and onboard team members to maximize performance* Support recruitment, talent development, and employee relations* Drive sales and support monthly plans and targets* Oversee store operations, including inventory, cash handling, and compliance* Step in for the Store Manager as needed**About You*** 1–2 years of experience in a multicultural retail environment, in luxury fashion, cosmetics, or lifestyle brands* Some leadership and coaching experience* A winning personality to easily establish a trustful relationship and empower others* Excellent customer service skills and digital proficiency* Responsible and able to take ownership* Curious, empathetic, and results-driven team player with a commercial mindset**What We Offer**You can expect a range of benefits, including:* Recognition awards that celebrate your achievements* Exclusive employee discounts on Swarovski products* Paid volunteering leave to support causes you care about* A global employee assistance program offering support in the areas of mental, physical, and emotional health, managerial support as well as financial and legal matters* Comprehensive product, personal and leadership skills training to help you grow* Opportunities for career development Many of our Assistant Store Managers grow into Store Manager, Trainer, District Manager, Visual Merchandiser, Customer Service, or Sales Operations Manager roles. We support your development so you can build a career that matches your ambitions.**About Swarovski** Swarovski creates crystal-based products of unique quality and craftsmanship that bring joy and celebrate individuality. Founded in Austria in 1895, we design, manufacture, and sell the world’s finest crystals, gemstones, Swarovski Created Diamonds, zirconia, jewelry, accessories, and home décor.Sustainability and responsibility are at the heart of our brand, from circular innovation to diversity, inclusion, and the philanthropic work of the Swarovski Foundation. We empower people to express their individuality with confidence and respect, and we believe that different perspectives make us stronger.Swarovski is an equal opportunity employer. We are committed to fair, inclusive recruitment and to building a workplace where everyone feels they truly belong. All employment decisions will be made without regard to race, color, religion, age, national or ancestral origin, gender, sexual orientation, marital status, citizenship status, veteran status and disability.### Create a World of WonderJoining Swarovski means being part of a bigger purpose. You can create a positive impact and work wonders by bringing your unique ideas to life. Together, we’ll inspire the world of interior décor, fashion, culture, film and entertainment.**Recruitment Process at Swarovski** You are just a few steps away from becoming a part of our World of Wonder. Select the job that excites you the most, tailor your CV and submit your application. We will be in touch once your application has been carefully reviewed to ask you additional questions, share position details and the next steps. If successful, we will invite you for at least one interview and might ask you to prepare a case study or do an assessment test. You will have time to ask your questions too.**CV Tips to Nail Your Dream Job** The first impression matters: make your two-page CV professional and aesthetic. Add the most relevant details that reflect you are a great match for the role, focus on your skills, projects, achievements, results and education. Tell us how well do you speak/write any other foreign languages. We like to read the summaries of candidates’ profiles with goals and passions - they highlight your personality and motivation. If you are at the beginning of your career journey, show your individuality and highlight the details that are relevant to the role (e.g. internships, voluntary or temporary jobs, online courses, certificates, year abroad exchange programs)