Retail Assistant Store Manager-Easton Station

Bath & Body Works, Inc.; Columbus (OH); On-site; USD 45,000 - 60,000; Full time

Job summary

Bath & Body Works seeks a Retail Assistant Store Manager to enhance customer experiences and drive store growth. Responsibilities include talent development, maintaining operational standards, and engaging with customers. Ideal candidates should have experience in sales and management, with a strong commitment to customer service.

Benefits

Access to earned wages via DailyPay

Tuition-free education programs

40% merchandise discount

Mental health and insurance support

Paid time off and family benefits

Qualifications

• Experience in sales and customer service.
• Previous management experience preferred.
• Availability for peak days and holidays.

Responsibilities

• Attract, hire, develop, and retain top talent.
• Lead in-store customer experiences and maintain safety standards.
• Set and reinforce performance expectations.

Skills

Customer focus

Communication skills

Coaching

De-escalation

Leadership

Operational excellence

Education

High school diploma or GED

Job description

Retail Assistant Store Manager-Easton Station

Join to apply for the Retail Assistant Store Manager-Easton Station role at Bath & Body Works.

Description

At Bath & Body Works, everyone belongs. We are committed to creating a culture of belonging focused on delivering exceptional fragrances and experiences to our customers. We focus on recruiting, retaining, and advancing top talent. We also work to improve our communities and our planet to help the world live more fully.

As an Assistant Store Manager, you will work with the Store Manager to develop associates, deliver exceptional customer experiences, and drive growth. Our store leaders are retail and customer-savvy, dedicated brand ambassadors who thrive on customer connections.

Responsibilities include:

• Attract, hire, develop, inspire, and retain top talent.
• Set and reinforce performance expectations and results goals.
• Act as manager on duty when scheduled to address customer, vendor, or maintenance issues.
• Support operational activities and execute floorset directions.
• Perform opening and closing routines, including bank deposits and shipment receipt.
• Set daily goals and provide performance feedback.
• Meet payroll and sales targets by maintaining store coverage and focus.
• Lead in-store customer experiences by demonstrating product knowledge and selling behaviors.
• Create genuine customer connections through needs assessment and personalized recommendations.
• Train, coach, and motivate associates to improve sales and service.
• Maintain safety standards and store policies.

Qualifications:

• Experience in sales, customer service, and operations in a fast-paced environment.
• Previous management experience, preferably retail.
• Strong customer focus and communication skills.
• Ability to coach and de-escalate customer situations.
• Availability for peak days, evenings, weekends, and holidays.

Education: High school diploma, GED, or relevant work experience.

Core Competencies:

• Leadership with curiosity and humility.
• Building high-performing teams.
• Influencing and inspiring with purpose.
• Connecting with customers.
• Operational excellence.
• Achieving business results.

Benefits:

• Access to earned wages via DailyPay.
• Tuition-free education programs and scholarships.
• 40% merchandise discount and free products.
• Competitive pay and bonuses.
• Mental health and insurance support.
• Paid time off and family benefits.

This job is active and accepting applications. We are an equal opportunity employer and provide accommodations for applicants with disabilities.