Retail Assistant Store Manager - Chicago Premium Outlets

PUMA North America, Inc.; Aurora (IL); On-site; USD 34,440 - 38,572; Full time

Benefits offered by this job

Bonuses

Benefits

Job summary

PUMA North America, Inc. is looking for a motivated Retail Manager in Aurora, Illinois. This role involves ensuring a high standard of customer experience, achieving sales goals, and developing a strong team. Candidates must have 2-4 years of management experience in a customer service-oriented retail environment.

The position offers a competitive pay range of $25.00 - $28.00 per hour plus bonuses and benefits. Interested applicants should be ready to work non-traditional hours including weekends and holidays.

Qualifications

• 2 - 4 years' management experience in a customer service-focused retail environment.
• Proven ability to exceed sales goals.
• Strong communication skills and ability to present information to large groups.

Responsibilities

• Provide high standards of customer experience based on PUMA's brand values.
• Achieve or exceed sales and profitability goals.
• Assist in the recruitment, training, and development of employees.
• Manage payroll control and service-driven scheduling.
• Act as Store Manager when needed.

Skills

Customer service experience

Communication skills

Team player

Management experience

Retail software knowledge

Tools

MS Office programs

Job description

SPEED & SPIRIT is what we look for in our candidates, defined by some simple values that inspire us to BE DRIVEN in our performance, BE VIBRANT in our sporting legacy, BE TOGETHER in our team spirit, and to let our individual talent and experience shine. Applying for a job at PUMA is easy.

Simply click APPLY ONLINE and follow the steps to upload your application.

YOUR MISSION

• Provide consistently high standards of customer experience within the Store in accordance with PUMA's Brand Values and service standards,
• Responsible for ensuring the Store consistently achieves or exceeds sales, KPIs and profitability goals through the effective use of short- and long-term planning, expense control, sales and service,
• Responsible for assisting the Store Manager with the recruitment, training, development and succession of high performing, results driven employees. Assist in holding team accountable through productivity conversations, coaching, recognition and performance reviews,
• Responsible for payroll control and service driven scheduling in order to maintain a highly profitable location while providing the highest levels of service to customers,
• Will act as Store Manager when the Store Manager is away from the store for any reason,
• Ensure completion and effectiveness of training programs,
• Manage and monitor Loss Prevention education and awareness programs,
• Required to comply with all Policies & Procedures, operational core competencies and key accountabilities,
• Responsible for maintaining a safe, healthy and compliant working and shopping environment,
• Attend off-site training and position related meetings as required; travel may be required,
• Required to work non-traditional hours; weekends, evenings, holidays; overtime may be required in this position.

YOUR TALENT

• 2 - 4 years' management experience in a focused, customer service-oriented retail environment (preferably apparel/footwear),
• Proven ability to exceed sales goals, demonstrated ability to reason through complex issues,
• Strong team player,
• Excellent communication skills, ability to present information to large groups,
• Ability to learn quickly,
• Computer skills, basic know-how about MS Office programs, and retail software
• The ability to constantly walk and move about is required. Use of the following senses is critical to this position: speaking, hearing, near and far acuity, depth perception, and field of vision. Ability to lift/carry, push/pull up to 30 pounds regularly.

The base pay for this position is $25.00 - $28.00 + Bonus + Benefits

(Benefit Summary Full Time)

Pay may vary depending on job-related knowledge, skills, and experience.

PUMA provides equal opportunities for all job applicants, regardless of race, color, religion, national origin, sex, gender identity or expression, sexual orientation, age, or disability.

Equality for all is one of the core principles at PUMA and we do not tolerate any form of harassment or discrimination.

PUMA is an Equal Employment Opportunity (EEO) employer. It is the policy of PUMA to prohibit discrimination and harassment of any type and to afford equal employment opportunities to all persons without regard to race, color, religion, sex, national origin, age, gender, physical or mental disability, veteran-status, or any other characteristic protected by applicable federal, state or local law.