Retail Assistant Store Manager - 3192

Cash America International, Inc.; Logan (OH); On-site; Full time

Job summary

Join a forward-thinking company as an Assistant Store Manager, where you will play a pivotal role in leading a dedicated team and ensuring exceptional customer experiences. This exciting opportunity involves overseeing store operations, training staff, and maximizing profitability while providing a supportive environment for employees. With a competitive hourly rate and the potential for additional commission, you will enjoy a fulfilling career with numerous perks, including comprehensive benefits and flexible working hours. If you are passionate about retail management and customer service, this role is perfect for you!

Benefits

Comprehensive Medical, Dental, Vision, Life Insurance

Flexible Working Hours

Earned Wage Access

Unlimited Commission

Paid Vacation

Sick/Personal Leave

Employee Discounts

Tuition Reimbursement

401k Program

Pet Insurance

Qualifications

• Minimum of 6 months management experience required.
• Ability to work with firearms and become certified.

Responsibilities

• Lead and develop store employees and manage customer relations.
• Monitor training of Pawnbrokers and ensure asset protection.

Skills

Customer Service

Supervision

Cash Handling

Multi-tasking

Organizational Skills

Flexibility

Detail-oriented

Education

High School Diploma or GED

Tools

Point-of-Sale (POS) Systems

Job description

We are currently looking for the right

Retail Assistant Store Manager

to join our Team!

$13.00 to $17.00 per hour

We offer an easily achievable commission structure that pays you for every transaction you process!

Our retail sales associates can earn UP TO 8% on transactions, which could average an additional $2.34 per hour ON TOP OF YOUR HOURLY RATE.

Perks and Benefits

1. Comprehensive Medical, Dental, Vision, Life, Supplemental, and other voluntary options (eligibility required).
2. The best working hours in the business. Most stores open at 9AM and close at 6PM; many stores are closed on Sundays.
3. Our Earned Wage Access program is available to all employees on the second (2nd) day of employment.
4. The ability to earn unlimited commission above your hourly base rate.
5. VACATION: Employees are granted one week of paid vacation after completing six months of active, full-time service.
6. SICK/PERSONAL: Eligible employees are granted 8 hours after 6 months of employment.
7. Employee discounts are available to all employees on the first day of active employment.
8. Tuition Reimbursement with FirstCash Education (allowing UP TO $2,000 per semester) is available to full-time employees who meet the minimum program requirements.
9. Access to over 10,000 discounts from 1,000+ companies with FirstCash Perks!
10. Auto-enrollment in the FirstCash 401k program after six (6) months of employment.
11. Access to the FirstCash Pet Insurance program.

Position Summary:

We are seeking an Assistant Store Manager with a minimum of six (6+) months of management/3rd key experience. This position will partner with the Store Manager to lead and develop store employees, recruit, and retain top talent, maximize financial goals, and manage Customer Relations / Customer Satisfaction.

Responsibilities of an Assistant Store Manager are:

1. Facilitate a customer-centric environment by engaging customers in a friendly and professional manner.
2. Monitor and assist in the training of Pawnbrokers.
3. Recruit top talent by sourcing candidates through company-prescribed channels.
4. Open and close the store, including counting cash drawers and merchandise.
5. Ensure asset protection through inventory control and securing customer loans.
6. Administer processes and procedures within the store.
7. Evaluate the store's financial statements and drive profitability.
8. Ensure that operating standards meet or exceed FirstCash standards.
9. Monitor loan qualification and buying processes.
10. Complete assigned tasks and training for self-development.
11. Communicate clearly with employees to ensure understanding of the store’s mission.
12. Remain up-to-date on product knowledge.
13. The Assistant Store Manager acts as manager on duty in the absence of the Store Manager.

Minimum Requirements & Qualifications

1. Must be willing and able to perform duties for extended periods of time.
2. Must be willing and able to lift/carry up to 50 pounds.
3. Demonstrated ability to effectively supervise others.
4. Ability to work with firearms and to become firearms certified.
5. Minimum Age: 18 years old.
6. High School Diploma, GED, or equivalent experience.
7. Must have the ability to work a flexible retail schedule.
8. Computer literate and able to operate Point-of-Sale (POS) systems.
9. Ability to multi-task in a fast-paced environment.
10. Detail-oriented with strong organizational skills.
11. Cash handling experience is required.
12. Excellent work ethic and strong business sense.

Bilingual applicants are encouraged to apply!

Note: The information contained in this description is not intended to be an all-inclusive list of the duties and responsibilities of this job. Management has the discretion to assign/reassign duties at any time.