Retail Assistant Store Manager - 2721

FirstCash; Nashville (TN); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player seeks a dynamic Retail Assistant Store Manager to lead daily operations and enhance customer satisfaction. This role offers a competitive hourly wage with unlimited commission potential, allowing you to earn significantly above your base rate. You'll be responsible for training staff, managing inventory, and ensuring compliance with company standards. With a strong emphasis on customer service and team development, this position is perfect for those looking to make an impact in a fast-paced retail environment. Join a company that values diversity and offers comprehensive benefits including medical, dental, and tuition reimbursement.

Benefits

Comprehensive Medical, Dental, and Vision

Paid Vacation

Employee Discounts

Tuition Reimbursement

401k Plan Auto-enrollment

Pet Insurance

Earned Wage Access Program

Qualifications

• Ability to lift up to 50 pounds and perform physical tasks.
• Effective supervisory skills and ability to work with firearms.

Responsibilities

• Manage daily store operations and lead staff development.
• Create a customer-centric environment and address issues promptly.

Skills

Supervisory Skills

Cash Handling

Organizational Skills

Analytical Skills

Multitasking

Proficiency with POS Systems

Education

High School Diploma or GED

Tools

POS Systems

Job description

Join to apply for the Retail Assistant Store Manager - 2721 role at FirstCash

Position Overview

We are currently seeking a Retail Assistant Store Manager to join our team! The role offers an hourly wage of $17.00 to $21.00, with an easily achievable commission structure that pays for every transaction processed. Our retail sales associates can earn UP TO 8% on transactions, potentially adding an average of $4.07 per hour on top of the base rate.

Perks and Benefits

• Comprehensive Medical, Dental, Vision, Life, and voluntary options (eligibility required).
• Standard store hours: most open at 9AM and close at 6PM; many are closed on Sundays.
• Earned Wage Access program available from the second day of employment, allowing withdrawal of up to 50% of earned wages, up to 7 times per payroll cycle.
• Unlimited commission potential above hourly wages.
• Paid vacation: 1 week after 6 months, an additional week after 1 year, and more based on years of service.
• Sick and personal leave allowances.
• Employee discounts from day one.
• Tuition reimbursement up to $2,000 per semester.
• Access to over 10,000 discounts through FirstCash Perks.
• Auto-enrollment in the 401k plan after 6 months.
• Pet insurance program access.

Role Responsibilities

The Assistant Store Manager is responsible for managing daily store operations, leading and developing staff, recruiting, maximizing financial goals, and ensuring customer satisfaction. Key duties include:

• Creating a customer-centric environment and addressing issues promptly.
• Training and developing staff, including Pawnbrokers.
• Opening and closing the store, managing cash and inventory.
• Monitoring financial statements and driving profitability.
• Ensuring asset protection and compliance with company standards.
• Supporting store merchandising and presentation.
• Acting as manager on duty in the absence of the Store Manager.

Minimum Requirements & Qualifications

• Ability to perform physical tasks, including lifting up to 50 pounds.
• Effective supervisory skills and ability to work with firearms (certification required).
• Minimum age of 18, with a High School Diploma or GED.
• Flexibility to work in multiple locations and on various schedules, including weekends and holidays.
• Proficiency with POS systems and office equipment.
• Strong organizational, analytical, and multitasking skills.
• Cash handling experience required.
• Ability to work independently and demonstrate a strong work ethic.

Additional Information

Bilingual applicants are encouraged to apply. The commission plan offers potential earnings of 2-8% based on gross profit, details of which are provided during the interview.

FirstCash is an Equal Opportunity Employer committed to diversity and inclusion, providing reasonable accommodations as needed.