Retail Assistant Store Manager 150 22nd Street South. St. Petersburg, FL 33712

Sunnyside*; Saint Petersburg (FL); On-site; USD 40,000 - 70,000; Full time

Job summary

An established industry player is seeking an Assistant Store Manager to lead day-to-day operations at a bustling dispensary. This role is pivotal in fostering a positive work culture, ensuring compliance with state regulations, and driving customer loyalty. The ideal candidate will have a strong background in retail management, excellent training skills, and a passion for the cannabis industry. Join a team dedicated to normalizing and professionalizing cannabis while delivering high-quality products and exceptional service. This position offers a unique opportunity to make a significant impact in a rapidly growing sector.

Benefits

Major Medical Insurance

Dental Insurance

Vision Insurance

401(K) Match

Paid Holidays

Paid Time Off

Annual Discretionary Bonuses

Stock Options

Employee Discount Program

Qualifications

• 2-3 years of retail management experience, preferably in cannabis.
• Strong training and customer service skills required.

Responsibilities

• Assist in managing daily operations of the dispensary.
• Oversee staff training, scheduling, and compliance with regulations.
• Ensure a safe and clean environment for employees and customers.

Skills

Customer Service

Conflict Management

Team Leadership

Training and Development

Communication Skills

Business Acumen

Education

High School Diploma

Tools

MS Office

MS Excel

Job description

150 22nd Street South. St. Petersburg, FL 33712

COMPANY OVERVIEW

Cresco Labs is one of the largest public, vertically integrated, multistate operators in the cannabis industry. Our portfolio of in-house cultivated and manufactured brands features some of the highest quality, most awarded and most popular cannabis products in America. With dozens of locations nationwide, our owned and operated Sunnyside dispensaries provide a welcoming, positive, judgement-free place to shop for anyone at any point on their cannabis journey.

Founded in 2013, Cresco Labs’ mission is to normalize and professionalize cannabis through our passionate employees. As stewards of the cannabis industry, our teams are constantly focused on supporting the needs of our fellow colleagues, consumers, customers, and communities alike. With a focus on Social Equity and Educational Development, our SEEDTM initiative ensures that our company reflects the communities in which we serve, ensuring equal opportunity for all to have the knowledge and resources to work in and own businesses in cannabis.

At Cresco Labs, we aim to revolutionize and lead the nation’s cannabis industry with a focus on quality and consistency of product, and to bring legitimacy to the industry with the highest level of integrity and professionalism.

JOB SUMMARY

The Assistant Store Manager of Sunnyside* 22nd St - St Petersburg, FL is responsible for assisting in the management of all day-to-day operations of the dispensary in accordance with state law and Company standards. This position will provide support and oversight of all dispensary staff, including talent selection, training, coaching, development, and enforcing adherence to standard operating procedures. The Assistant Store Manager should champion a strong culture that aligns with the company’s core values and mission to normalize, professionalize, and revolutionize cannabis. The Assistant Manager is responsible for inventory management, building customer loyalty, ensuring compliance with state regulations, and maintaining a safe and clean work environment.

CORE JOB DUTIES

People Management:

• Develop, coach, and inspire employees to achieve individual and team goals through regular feedback inclusive of recurring performance discussions and career development planning.
• Assist Human Resources and leadership in managing employee relations issues.
• Participate in staffing and recruiting efforts.
• Create and communicate an effective weekly labor schedule to ensure adequate staffing while considering Sunnyside guidelines and applicable labor laws.
• Respond to all employee’s questions, concerns or suggestions and communicate resource needs to management; solicit feedback and assist in implementing resolutions.
• Communicate any regulatory changes and their implications to staff.
• Ensure a clean and safe environment for employees and customers.
• Facilitate training and onboarding of team members, including coaching on selling and cross-selling techniques.

Sales & Operational Excellence:

• Perform store opening and closing procedures (such as register preparation, morning and closing inventory, inventory reconciliation and reporting, and delivery operations where applicable) on busiest shifts.
• Manage and delegate daily operations while navigating operational challenges and escalations.
• Create and deliver accurate recaps and reports to management.
• Resolve any escalated cash, POS or product discrepancies.
• Maintain accurate records of all dispensary activities including daily cash reconciliations, customers records, sales, deliveries and returns.
• Support outreach efforts/community partnerships to build a positive image within the community, drive brand awareness, and draw new patients.
• Ensure compliance to all company policies, procedures, state and local laws.
• Assist management and Compliance teams in any state inspections or audits.

REQUIRED EXPERIENCE, EDUCATION AND SKILLS

• High School Diploma or equivalent.
• 2-3 years’ experience in retail management or comparable experience with teams of 5+ employees; Cannabis experience preferred.
• Excellent and demonstrated training experience
• Excellent customer service and conflict management skills
• Demonstrated ability to learn, apply and teach technical, product-related information in a professional consultative manner
• Proficient in MS Office, Highly Proficient in MS Excel with experience in data entry and data management
• Strong business acumen including excellent communication, interpersonal, and persuasive skills
• A high level of integrity, personal motivation, and sense of urgency
• After-hours work required. This is a non-exempt role and is eligible for overtime compensation.
• Must be able to lift, carry and balance up to 50 pounds (100 pounds with assistance).

BENEFITS

Cresco Labs is proud to offer eligible employees a robust offering of benefits including, major medical, dental and vision insurance, a 401(K)-match program, FSA/HSA programs, LTD/STD options, life insurance and AD&D. We also offer eligible employees paid holidays and paid time off. Other rewards may include annual discretionary bonuses, stock options as well as participation in our employee discount program.

ADDITIONAL REQUIREMENTS

• Must be 21 years of age or older to apply
• Must comply with all legal or company regulations for working in the industry

Cresco Labs is an Equal Opportunity Employer and all applicants will be considered without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.