Retail Assistant Store Manager

The ODP Corporation; Reno (NV); On-site; USD 60,000 - 80,000; Full time

Job summary

The ODP Corporation is seeking a Retail Assistant Store Manager to enhance sales and service growth in their Reno store. This role involves leading a customer-centric environment, managing operations, and developing team members, while ensuring compliance with safety and security protocols. Ideal candidates will have a high school diploma, relevant experience, and strong leadership skills.

Benefits

Competitive pay

401(k) benefits

Opportunities for growth

Qualifications

• 1-3 years of related experience in retail, sales, or supervisory roles.
• Strong selling skills and leadership ability.
• Ability to adapt and drive results.

Responsibilities

• Deliver memorable customer experiences and satisfaction.
• Implement sales training and assist in developing associates.
• Guide and train store associates, conducting performance assessments.

Skills

Customer Service

Sales Techniques

Leadership

Communication

Organizational Skills

Education

High School diploma or equivalent

Bachelor’s degree (preferred)

Tools

Basic computer skills

Job description

Join to apply for the Retail Assistant Store Manager role at The ODP Corporation.

Overview

The Retail Assistant Store Manager at Office Depot, Inc. plays a pivotal role in driving total sales and service growth within our stores. Your enthusiasm and expertise will help us create a vibrant sales culture, enhance visual and merchandising standards, manage freight and logistics activities, and prioritize customer satisfaction. The Assistant Manager will lead a customer-centric environment, engage with the community, and foster a positive culture aligned with the Office Depot 5C values: Customer, Commitment, Change, Caring, and Creativity. This role requires flexibility to work evenings, weekends, and holidays, and includes responsibilities as a Key Carrier, including opening and closing the store.

Primary Responsibilities

1. Sales and Service Excellence

• Partner with management to deliver memorable customer experiences and satisfaction.
• Implement Office Depot selling techniques and sales training.
• Assist in training and developing associates to foster a sales-focused environment.
• Provide exceptional customer service and product expertise as a role model.

Operational Efficiency

• Process merchandise accurately, adhering to procedures and visual standards.
• Identify and implement process improvements to reduce waste and inefficiencies.
• Support the General Manager in coaching associates for performance improvement.
• Contribute to sales and profitability through conversion and customer satisfaction initiatives.

Leadership and Team Development

• Guide, train, and observe store associates, including Print Services staff.
• Conduct training on the business model and service offerings.
• Provide feedback to enhance proficiency and foster a culture of trust and loyalty.
• Assess store staff performance and competencies, exercising independent judgment.

External Key Carrier Responsibilities

• Ensure safety and security during absences of other managers.
• Perform opening and closing duties, including alarm activation/deactivation, cash handling, and store balancing.
• Maintain loss prevention compliance as a store leader.

Education and Experience

• High School diploma or equivalent; Bachelor’s preferred.
• Relevant fields: Business, Marketing, Retail.
• 1-3 years of related experience; retail, sales, or supervisory experience preferred.
• Basic computer skills and experience with logistics and freight.
• Strong selling skills and leadership ability.
• Excellent communication, planning, and organizational skills.
• Ability to adapt, work independently, and drive results.

Additional Information

The role involves periodic background checks, and the salary range is $16.57 to $25.28 per hour, with potential adjustments based on minimum wages. The company offers competitive pay, benefits including a 401(k), and opportunities for growth. To apply, click the "Apply Now" button and follow the instructions. The posting remains open for at least 3 days or until filled.