Retail Assistant Store Manager

DXL Big & Tall; Lansing (MI); On-site; USD 21,000 - 32,000; Full time

Benefits offered by this job

Quarterly bonuses

401(k) Plan

Medical/Dental/Vision Plans

Paid Holidays

Job summary

DXL Group, the largest specialty retailer of men's Big + Tall apparel, is seeking a Retail Assistant Store Manager to build guest relationships through unmatched service and coaching a high-performing team. The role emphasizes coaching, product knowledge, and achieving sales plans in a fast-paced setting.

You will lead with customer focus, support the Store Manager in daily operations, and travel to neighboring locations as needed.

Qualifications

• High school diploma or equivalent; college degree, a plus
• 1 year of experience in an Assistant Store Manager role
• 2 years of experience in a supervisory role
• Willingness to travel to neighboring store locations
• Ability to lift up to 10 lbs. and move up to 50 lbs.

Responsibilities

• Ensure each guest feels welcomed by spending quality time, asking questions in order to learn about his/her needs, preferences and lifestyle
• Assist Store Manager by ensuring the store meets sales plans, while monitoring customer service, inventory, expense control, and risk management
• Serve as a product knowledge expert with the ability to sell and market a broad range of apparel, including private labels, name brands, and tailored clothing
• Assist with building a superior customer-focused sales team by providing on-going coaching and training for selling skills, behaviors, and operational procedures

Skills

Customer service

Coaching

Sales

Product knowledge

Team leadership

Communication

Education

High school diploma or equivalent

College degree (a plus)

Job description

DXL Group, the largest specialty retailer of men's Big +Tall apparel, is looking for a Retail Assistant Store Manager who is committed to building long term relationships with our guests by providing an experience that is unmatched by other retailers. #FitForYou

WHAT MAKES US DIFFERENT?

• We are committed to developing our people in order to promote from within
• We are located in free-standing stores, not in malls, and close at 7pm!
• ENTIRE team is eligible for quarterly bonuses

WHAT'S IT ALL ABOUT?

We are looking for a self-driven and results-oriented Retail Assistant Store Manager who is passionate about customer service and coaching team members to achieve their goals within a fast-paced environment. Key responsibilities include:

• Ensure each guest feels welcomed by spending quality time, asking questions in order to learn about his/her needs, preferences and lifestyle
• Assist Store Manager by ensuring the store meets sales plans, while monitoring customer service, inventory, expense control, and risk management
• Serve as a product knowledge expert with the ability to sell and market a broad range of apparel, including private labels, name brands, and tailored clothing
• Assist with building a superior customer-focused sales team by providing on-going coaching and training for selling skills, behaviors, and operational procedures

ARE YOU A FIT?

Specific qualifications for this role include:

• High school diploma or equivalent; college degree, a plus
• 1 years of experience in an Assistant Store Manager role
• 2 years of experience in a supervisory role
• Previous involvement working in a commission oriented environment, a plus
• Willingness to travel to neighboring store locations
• Ability to lift up to 10 lbs. and move up to 50 lbs.

Based on experience, the expected pay range for this position is between $15.00 per hour and $23.09 p er hour. Compensation includes a base hourly wage, plus commission potential of 1.5% to 6% based on individual sales performance after meeting a weekly sales base, if applicable. Associates are also eligible for a quarterly bonus based on overall store sales.

All associates are eligible to participate in the 401(k) Plan. Associates working 30 hours or more are eligible for Medical/Dental/Vision Plans, Life Insurance and Disability Plans , Healthcare and Dependent Care Flexible Spending Accounts , Paid Holidays, Sick/Personal Days and Vacation Time.

• All associates are eligible to participate in the 401(k) Plan.
• Associates working 30 hours or more are eligible for Medical/Dental/Vision Plans, Life Insurance and Disability Plans , Healthcare and Dependent Care Flexible Spending Accounts , Paid Holidays, Sick/Personal Days and Vacation Time.

DXL is committed to Diversity, Equity, and Belonging. We provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact 781-828-9300, extension 2182.

Applicants and associates residing in the State of California, please click here to review the CCPA Disclosure