Retail Assistant Store Manager

DXL Group; Hanover (MA); On-site; USD 22,000 - 36,000; Full time

Benefits offered by this job

Quarterly bonuses

Job summary

DXL Group, the largest specialty retailer of men's Big + Tall apparel, is seeking a Retail Assistant Store Manager in Hanover, MA. You will engage guests, coach sales associates, and help the store meet its goals in a fast-paced environment.

The role requires a high school diploma or equivalent, supervisory experience, and willingness to travel to nearby locations. Base pay is hourly with commissions and quarterly bonuses.

Qualifications

• High school diploma or equivalent; college degree is a plus.
• 1 year of experience as Assistant Store Manager.
• 2 years of supervisory experience.
• Experience in a commission-based environment is a plus.
• Willingness to travel to neighboring store locations.
• Ability to lift up to 10 lbs. and move up to 50 lbs.

Responsibilities

• Greet guests and learn their needs to tailor service.
• Assist Store Manager to meet sales plans and monitor customer service, inventory, expenses, and risk.
• Serve as product knowledge expert across apparel and brands.
• Provide on-going coaching and training for selling skills and procedures.

Skills

Customer service

Coaching

Education

High school diploma or equivalent

College degree

Job description

DXL Group, the largest specialty retailer of men's Big +Tall apparel, is looking for a Retail Assistant Store Manager who is committed to building long term relationships with our guests by providing an experience that is unmatched by other retailers.

WHAT MAKES US DIFFERENT?

• We are committed to developing our people in order to promote from within
• We are located in free-standing stores, not in malls, and close at 7pm!
• ENTIRE team is eligible for quarterly bonuses

WHAT'S IT ALL ABOUT?

We are looking for a self-driven and results-oriented Retail Assistant Store Manager who is passionate about customer service and coaching team members to achieve their goals within a fast-paced environment. Key responsibilities include:

• Ensure each guest feels welcomed by spending quality time, asking questions in order to learn about his/her needs, preferences and lifestyle
• Assist Store Manager by ensuring the store meets sales plans, while monitoring customer service, inventory, expense control, and risk management
• Serve as a product knowledge expert with the ability to sell and market a broad range of apparel, including private labels, name brands, and tailored clothing
• Assist with building a superior customer-focused sales team by providing on‑going coaching and training for selling skills, behaviors, and operational procedures

ARE YOU A FIT?

Specific qualifications for this role include:

• High school diploma or equivalent; college degree, a plus
• 1 years of experience in an Assistant Store Manager role
• 2 years of experience in a supervisory role
• Previous involvement working in a commission oriented environment, a plus
• Willingness to travel to neighboring store locations
• Ability to lift up to 10 lbs. and move up to 50 lbs.

Based on experience, the expected pay range for this position is between $16.00 per hour and$25.82 per hour. This is achieved through a base hourly wage ranging from$16.05 to$18.80, a commission of 1.5% to 6% based on individual sales performance, and additional compensation to ensure minimum wage if necessary. Associates are also eligible for a quarterly bonus based on overall store sales.

DXL is committed to Diversity, Equity, and Belonging. We provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.