Retail Assistant Store Manager

dxlcareer; Gilbert (AZ); On-site; USD 42,000 - 56,000; Full time

Job summary

DXL Group in Gilbert, AZ is seeking a Retail Assistant Store Manager who excels in customer service and coaching a fast-paced team to reach ambitious goals. This role focuses on delivering an exceptional guest experience while driving sales, ensuring store standards, and supporting the Store Manager with daily operations.

You will mentor staff, monitor performance, and build a high-performing, service-driven environment. Commitment to reliability and teamwork is essential to succeed here.

Qualifications

• High school diploma or equivalent; college degree, a plus.
• 1 year of experience in an Assistant Store Manager role.
• 2 years of experience in a supervisory role.
• Previous involvement in commission-based environments is a plus.
• Willingness to travel to neighboring store locations.
• Ability to lift up to 10 lbs and move up to 50 lbs.

Responsibilities

• Ensure each guest feels welcomed by spending time to learn needs and lifestyle.
• Assist Store Manager by meeting sales plans while monitoring service, inventory, and costs.
• Serve as product knowledge expert across apparel and brands.
• Provide on-going coaching and training to the sales team on selling skills and procedures.

Skills

Customer service

Coaching

Sales leadership

Team supervision

Education

High school diploma or equivalent; college degree, a plus

Job description

DXL Group, the largest specialty retailer of men's Big +Tall apparel, is looking for a Retail Assistant Store Manager who is committed to building long term relationships with our guests by providing an experience that is unmatched by other retailers. #FitForYou

WHAT MAKES US DIFFERENT?

• We are committed to developing our people in order to promote from within
• We are located in free-standing stores, not in malls, and close at 7pm!
• ENTIRE team is eligible for quarterly bonuses

We are looking for a self-driven and results-oriented Retail Assistant Store Manager who is passionate about customer service and coaching team members to achieve their goals within a fast-paced environment. Key responsibilities include:

• Ensure each guest feels welcomed by spending quality time, asking questions in order to learn about his/her needs, preferences and lifestyle
• Assist Store Manager by ensuring the store meets sales plans, while monitoring customer service, inventory, expense control, and risk management
• Serve as a product knowledge expert with the ability to sell and market a broad range of apparel, including private labels, name brands, and tailored clothing
• Assist with building a superior customer-focused sales team by providing on-going coaching and training for selling skills, behaviors, and operational procedures

ARE YOU A FIT?

Specific qualifications for this role include:

• High school diploma or equivalent; college degree, a plus
• 1 years of experience in an Assistant Store Manager role
• 2 years of experience in a supervisory role
• Previous involvement working in a commission oriented environment, a plus
• Willingness to travel to neighboring store locations
• Ability to lift up to 10 lbs. and move up to 50 lbs.

DXL is committed to Diversity, Equity, and Belonging. We provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.